St. Albans | Vermont Department of Health
Laboratory Services • St. Albans, VT • Since 1886
About
Summary: - The Vermont Department of Health (VDH) is the state government agency overseeing public health in Vermont, part of the Vermont Agency of Human Services. - Headquarters: 280 State Dr, Waterbury, VT 05676, with additional offices in Burlington (108 Cherry St Ste 347, Burlington, VT 05401) and elsewhere in Vermont. - Leadership: Commissioner Mark Levine, MD; Deputy Commissioners Tracy Dolan and Kelly Dougherty. - Contact: Main phone +1 800-464-4343. - Founded 1886; primary focus includes health policy, programs, publications, and public health advocacy. - For St. Albans-specific information, the VDH page will typically direct inquiries to regional offices in Burlington or Waterbury; there is no separate St. Albans office listed in the extracted data. - Website: healthvermont.gov for programs, services, and resources.
Clinic Type
Laboratory Services
Address
27 Federal Street, Suite 201, St. Albans, VT 05478
Phone
802-524-7970
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Opening Hours
hours: Monday through ...
Emergency Care
Public health emergency response
Services Offered
Team
Insurance & Payment
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Languages Spoken
FAQs
What services are available at the St. Albans Local Health Office?
Public health services including WIC, immunizations, nutrition counseling, breastfeeding support, health education, disease prevention, and emergency response.
What are the drop-off hours for samples?
Drop-off hours: Monday through Friday, 7:45-11:30 a.m. (except State holidays).
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Northwestern Medical Center): 66% patient recommendation rate (Based on HCAHPS survey data)
- Seniors.fyi (Saint Albans Healthcare & Rehabilitation Center): 4.2 out of 5 stars (77 reviews)
Patients praise
- Some patients report professional and friendly care from specific providers
- Positive experiences with skin exams and clear communication from certain doctors
Common complaints
- Criticism of ER staff for perceived lack of empathy and unprofessional behavior in mental health or crisis situations
- Reports of delayed staff response to patient needs, including call bells
- Allegations of medication errors and poor facility maintenance (e.g., cleanliness) in long-term care settings
- Concerns regarding staff communication and responsiveness
"The night shift staff here is openly judgmental. I arrived in alcohol withdrawal and severe mental distress, calmly asking for help, and was treated with the kind of contempt you’d expect from someone who should not be in medicine at all."
— LocalityBiz (Northwestern Medical Center Review)"A resident’s roommate reportedly received the wrong medication, resulting in adverse effects."
— Seniors.fyi (Saint Albans Healthcare & Rehabilitation Center Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mosquitoes test positive for West Nile virus in St. Albans; How to stay safe | Local News | samessenger.com — Jul 25, 2025
- Vermont Health Department detects West Nile virus, Jamestown Canyon virus in parts of the state — Jul 25, 2025
- Department of Health reports mosquitoes with West Nile virus, Jamestown Canyon | Local News | rutlandherald.com — Jul 25, 2025
- St. Albans drinking water notice tied to filing error, not contamination — Jun 27, 2026
- 2nd Annual Franklin County Volunteering Fair showcases opportunities to get involved - United Way of Northwest Vermont — Apr 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
More laboratory services clinics in St. Albans
Northwestern Medical Center (NMC) in St. Albans, Vermont is a nonprofit hospital founded in 1883. Located at 133 Fairfield Street, NMC operates four offices in the U.S. and employs about 232 people with annual revenue in the $25–50 million range. The center supports hospital services across health care, including a Laboratory (Lab) and Health Information Management (HIM) teams, and actively recognizes lab and HIP Week. Main contact: pfscustomerservice@nmcinc.org; phone lines: (802) 524-1280, (802) 524-5911, (802) 524-1070. Website: northwesternmedicalcenter.org.
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