Primary Care Physicians Syracuse NY - Crouse Medical Practice
Primary Care • Syracuse, NY • Since 2010
About
Crouse Medical Practice is a nonprofit, multi-specialty physician group based in Syracuse, NY (founded 2010) with 3 U.S. offices. The network includes primary care physicians accepting new patients, along with neurosurgery, neurology, spine surgery, brain tumor surgery, cardiology, sleep medicine, endocrinology, and pulmonology specialists. Primary care physicians are currently accepting new patients near Syracuse, NY. To schedule, contact via the site’s contact page or call (315) 470-7364. Office location: 739 Irving Avenue, Suite 300, Syracuse, NY 13210.
Clinic Type
Primary Care
Address
739 Irving Avenue, Suite 300, Syracuse, NY 13210, US
Phone
+1(315)%20449-3800
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Pay My Bill, Patient Portal (online payments may be available)
Languages Spoken
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Current Offers
Accepting new patients in Syracuse and Camillus
Awards & Accreditations
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- WebMD: 1 rating (1 review) for cardiology location (1 review)
Patients praise
- Some patients appreciate clean and organized facilities
- Praise for specific doctors and nurses for their expertise, professionalism, and attentive communication
- Reports of efficient and quick service by some staff members
- Some providers noted for being thorough and personable
Common complaints
- Difficulties reaching staff by phone to schedule appointments
- Long wait times for new patient appointments or unexpected appointment cancellations
- Reports of unprofessional or dismissive communication from administrative/reception staff
- Frustration with administrative errors regarding appointments
- Concerns regarding patient-provider interactions, such as lack of personalization or perceived lack of caring
"The receptionists in the office were kind enough (in contrast to the person I spoke with on the phone), but just shrugged off their colleague’s mistake."
— LocalityBiz (Crouse Medical Practice-Syracuse-Downtown)"Patients have praised specific physicians like Dr. Canute and Dr. Sadowitz for their care and expertise, with one noting a successful gallbladder surgery and another commending Dr. Thandar for her attentive communication."
— Loc8NearMe (Crouse Medical Practice-Syracuse-Downtown)"This practice is very busy and not really able to deal with issues over the phone, which is understandable, but frustrating at times. Make an appointment, and you won’t be disappointed."
— LocalityBiz (Crouse Medical Practice at Manlius)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Barbara Clayton, MD, Internist | Syracuse, NY | WebMD — Jun 8, 2026
- Crouse Medical Practice Welcomes Myranda Steingraeber, MD - Crouse Health — Mar 11, 2026
- Ruth L. Van Der Heide, PA - Physician Assistant in Syracuse, NY — May 14, 2026
- Nidhi Simlote Villanueva — Apr 16, 2026
- Riley M. Conte, PA - Physician Assistant in East Syracuse, NY — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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