Behavioral Health Assistance | Tewksbury, MA
Behavioral Health • Tewksbury, MA
Clinic Type
Behavioral Health
Address
Behavioral Health Assistance page for Tewksbury, MA (municipal department page) – no street address provided on page
Phone
9786404320
mruggiero@tewksbury-ma.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ProjectKnow, Recovery.com, Recovered.org: various ratings including 2.1/5, 2.7/5, and 4.2/5 across different aggregate platforms (reviews generally number in the low dozens (e.g., 11-18 reviews per platform))
Patients praise
- availability of medical supervision and detoxification protocols
- convenient location for some patients
- dedicated and supportive staff reported by some individuals
- comprehensive treatment approaches for co-occurring disorders
Common complaints
- reports of understaffing and lack of communication
- concerns regarding safety and violence in state-run facilities
- difficult environmental conditions, including overcrowding and aging infrastructure
- some patients reporting a lack of compassion or skill among staff
- intimidating or unsafe atmosphere due to mixed clientele
"Horrible place no communication whatsoever Do not go there or. Send any one you care about there Not a reputable so called Detox ! They don’t help you at all !!!! The Worst possible place"
— LocalityBiz user review"This place is understaffed most days and as a result there are few groups/activities throughout the day... This place is like a little taste of prison."
— LocalityBiz user review"At Tewksbury Hospital... treatment sessions have been held in broom closets; staff complain of groping, threats, and assaults; and local police have responded to violent incidents... staff at Tewksbury are intensely protective of the patients."
— Boston Globe reportingSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Tewksbury
Tewksbury Hospital is a 370-bed, Joint Commission-accredited hospital in Tewksbury, Massachusetts, operated by the Massachusetts Department of Public Health. It provides medical and psychiatric care for adults with chronic conditions and does not have an emergency department. The facility sits on an 800+ acre campus that includes the Public Health Museum (in the historic Richard Morris Building) and several residential substance abuse programs. The campus hosts multiple state agency offices and private/nonprofit service providers. Founded in 1852 (opening 1854; formerly Tewksbury Almshouse), it is listed on the National Register of Historic Places. Main contact: (978) 858-3905 / (978) 851-7321. Website: mass.gov/locations/tewksbury-hospital.
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