Tewksbury Hospital
Behavioral Health • Tewksbury, MA • Since 1852
About
Tewksbury Hospital is a 370-bed, Joint Commission-accredited hospital in Tewksbury, Massachusetts, operated by the Massachusetts Department of Public Health. It provides medical and psychiatric care for adults with chronic conditions and does not have an emergency department. The facility sits on an 800+ acre campus that includes the Public Health Museum (in the historic Richard Morris Building) and several residential substance abuse programs. The campus hosts multiple state agency offices and private/nonprofit service providers. Founded in 1852 (opening 1854; formerly Tewksbury Almshouse), it is listed on the National Register of Historic Places. Main contact: (978) 858-3905 / (978) 851-7321. Website: mass.gov/locations/tewksbury-hospital.
Clinic Type
Behavioral Health
Address
365 East Street, Tewksbury, MA 01876
Phone
978-851-7321
lemuelshattuck.hospital@state.ma.us
Opening Hours
Sunday - Saturday: 10:00 am-8:00 pm; Monday - Friday: 1:00 pm-4:00 pm, 6:00 pm-8:00 pm
Emergency Care
(No emergency services)
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
No FAQ available in provided text
No FAQ section found in the provided text
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vivian Health: 3.3/5 (7)
- Apple Maps: 73% positive (11)
- BusinessYab: N/A (3)
Patients praise
- some staff members noted as extremely nice and caring
- dedicated staff reported to go the extra mile in providing support
Common complaints
- staff and worker safety concerns, including assaults and threats
- security lapses, such as unlocked doors and lack of security staff
- overcrowding in mental health units
- substandard treatment conditions, including treatment sessions held in unsuitable locations like broom closets
- lack of appropriate therapeutic groups and adequate one-on-one time
"Most of the staff were EXTREAMLY nice. There were a few that hate comeing to work and it shows."
— Yelp Review"At Tewksbury Hospital... treatment sessions have been held in broom closets; staff complain of groping, threats, and assaults... the result... is substandard treatment and difficult working conditions."
— Boston Globe Article"Unlike many of these reviews, I only have amazing things to say. The staff deeply cares about its patients and goes the extra mile to provide excellent care and support."
— BusinessYab ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Pepper spray back at Tewksbury Hospital after staff outcry — May 4, 2026
- Tewksbury State Hospital security staff allowed to use "less-lethal" tools again after string of attacks - CBS Boston — May 13, 2026
- Pepper gel use at Tewksbury Hospital prompts controversial security overhaul - The Boston Globe — Apr 2, 2026
- Tewksbury State Hospital patient attacks — Apr 21, 2026
- Tewksbury Hospital's aging building hinders safety, care — May 26, 2026
Information sourced from the clinic's website as of July 11, 2026.
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