Primary Care - Troy Regional Medical Center
Primary Care • Troy, AL • Since 1969 • 4 (Troy Primary Care, Pike Internal Medicine at Troy, Brundidge Primary Care, Elba Primary Care) locations
About
Summary: Troy Regional Medical Center is a nonprofit, full-service community hospital in Troy, Alabama (founded 1969). It offers 24/7 emergency care and a broad range of services including acute care, cardiopulmonary, diagnostic imaging, intensive care, surgical and women’s services, physical therapy, home health, and various medical specialties. The center emphasizes compassionate, comprehensive care addressing physical, emotional, and spiritual needs, with inpatient, outpatient, and emergency options. It operates as a general medical and surgical facility and participates in Medicare/Medicaid. Campus location: 1330 Highway 231 South, Troy, AL 36081. For primary care-related inquiries, you can call 334-670-5000 or reach specific contacts listed (e.g., karen.herring@troymedicalcenter.com).
Clinic Type
Primary Care
Address
Medical Office Building II, Suite 4 Troy Regional Highway 231 South Troy, AL 36081; Pike Internal Medicine, 1350 Highway 231 South, Suite B Troy, AL 36081; Brundidge: 664 Veterans Blvd., Brundidge, AL 36011; Elba: 252 Larkin Road, Elba, AL 36323
Phone
334-566-1270 (Pike Internal Medicine / Troy Primary Care address) ; 334-670-5022 (Troy Primary Care) ; 334-536-1001 (Brundidge) ; 334-897-2207 (Elba)
jonathan.sellers@troymedicalcenter.com
Opening Hours
Troy Primary Care: Monday-Thursday, 8 a.m.-5 p.m.; Friday, 8 a.m.-noon. Pike Primary Care: Open Monday-Thursday, 7 a.m.-4:30 p.m., and Friday, 7:15 a.m.-11:30 a.m. (Call for holiday hours.)
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- US News & World Report: 5 out of 5 (Patient Experience Score) (N/A)
- Lown Institute Hospitals Index: High patient satisfaction rankings (State 3 of 65, National 26 of 2670) (N/A)
- Leapfrog Group (Outpatient): 97% (Facilities and staff), 82% (Overall facility rating) (N/A)
Patients praise
- professional and compassionate care for certain procedures such as colonoscopies and sleep studies
- high patient willingness to recommend the facility according to some national benchmarks
- high scores in specific domains like facilities, staff, and communication regarding procedures
- positive experiences reported for emergency care by some local residents
Common complaints
- long wait times in the emergency department
- concerns regarding the billing and collections process
- mixed feedback on staff responsiveness and communication during emergencies
- outdated facilities or equipment in certain departments
"The doctor, nurse, and anesthesiologist were all professional, and I felt well cared for throughout the entire process."
— LocalityBiz Review"We waited for 3.5 HOURS before called back to be seen... I do not recommend going to this hospital if you need immediate attention."
— Trustburn Review"Long time resident of Troy, both my family members and I have always received excellent care at TRMC ER. Shout out to the entire staff. Well done!"
— Yelp ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Primary Care - Troy Regional Medical Center — Feb 19, 2026
- Troy Regional Adds Primary Care Physician - Troy Regional — Dec 8, 2025
- Troy Regional Primary Care Adds Providers — Jul 2, 2026
- Michael Williams, DO - Troy Regional Medical Center — Nov 4, 2025
- Richard Boone, DO - Troy Regional — Nov 3, 2025
Information sourced from the clinic's website as of July 10, 2026.
More primary care clinics in Troy
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Southern Health Associates LLC is a small medical practice based in Troy, Alabama, offering family medicine, pediatrics, sports and orthopedic medicine, and related outpatient care for all ages. The practice emphasizes long-term patient relationships and up-to-date medical care. It has been serving the Troy area for over 35 years and is certified by the National Committee for Quality Assurance in diabetes care. Primary contact: (334) 566-9800 or (334) 566-3700. Locations include three offices in Troy and Franklin, AL. Website: troyfamilydocs.com.
Lansingburgh Family Practice is a small family medicine practice based in Troy, New York, serving the Troy 12182 area. They offer comprehensive, evidence-based primary care focused on prevention, education, and personalized, coordinated, compassionate care. The practice operates from two offices in Troy (315 2nd Ave and 595 5th Ave) and emphasizes collaborative care to help patients maintain and optimize health. Contact: 518-235-8034. Notes: - Headquartered in Troy, NY, with 2 office locations in the same city. - Services guided by evidence-based guidelines; emphasis on prevention and education. - Very small team (2 employees listed).
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