Southern Health Associates | Troy Family Medicine
Primary Care • Troy, AL
About
Southern Health Associates LLC is a small medical practice based in Troy, Alabama, offering family medicine, pediatrics, sports and orthopedic medicine, and related outpatient care for all ages. The practice emphasizes long-term patient relationships and up-to-date medical care. It has been serving the Troy area for over 35 years and is certified by the National Committee for Quality Assurance in diabetes care. Primary contact: (334) 566-9800 or (334) 566-3700. Locations include three offices in Troy and Franklin, AL. Website: troyfamilydocs.com.
Clinic Type
Primary Care
Address
801 S FRANKLIN DR, Troy, Alabama 36081, us
Phone
334-566-9800; 334-566-3700
southernhealthassociates@troyfamilydocs.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.6/5 stars (28 reviews across platforms (Google, Facebook))
- WebMD Care (Dr. Eric Law): 5.0/5 stars (2 reviews)
- WebMD Care (Dr. Mary Johnson): 5.0/5 stars (1 review)
Patients praise
- Clean and professional environment
- Staff described as kind and helpful during initial interactions
- Thorough and professional medical care from providers
Common complaints
- Difficulty with scheduling and new patient intake process
- Unresponsive phone lines
- Invalid or non-functioning email communication
- Administrative and computer system glitches affecting prescription management
"Dr. Johnson was thorough in her attention to our medical needs. She was extremely professional as well as personable."
— WebMD Care patient review for Dr. Mary Johnson"Overall, the office is beautiful and clean and the interactions I had with the associates seemed just fine! ... The computer system has glitches, however, so double-check prescriptions are getting sent accurately, etc."
— Patient review on LocalityBizSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Ronda F. Carter, MD - Family Medicine Doctor in Troy, AL — May 14, 2026
- Stacey Jones - Nurse Practitioner in Troy, AL — May 10, 2026
- Amber L. Simmons, PA - Physician Assistant in Troy, AL — May 14, 2026
- SPHPMA Practices, Providers Recognized by CDPHP for Exceptional Care in 2025 - St. Peter's Health Partners News — Jan 14, 2026
- Troy Internal Medicine Welcomes Dr. Jessica Marino - St. Peter's Health Partners News — Apr 30, 2026
Information sourced from the clinic's website as of July 10, 2026.
More primary care clinics in Troy
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Lansingburgh Family Practice is a small family medicine practice based in Troy, New York, serving the Troy 12182 area. They offer comprehensive, evidence-based primary care focused on prevention, education, and personalized, coordinated, compassionate care. The practice operates from two offices in Troy (315 2nd Ave and 595 5th Ave) and emphasizes collaborative care to help patients maintain and optimize health. Contact: 518-235-8034. Notes: - Headquartered in Troy, NY, with 2 office locations in the same city. - Services guided by evidence-based guidelines; emphasis on prevention and education. - Very small team (2 employees listed).
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