Behavioral Healthcare Clinics - Utica
Mental Health • Utica, NY • Since 1905
About
The Neighborhood Center Inc. is a long-established (founded 1905), nonprofit human services organization based in Utica, NY, serving Central New York. It operates as a comprehensive behavioral health and social services provider with an empowerment-focused philosophy. Core offerings include child care and family services, behavioral health care, mobile crisis assessment, outreach and prevention, resources, and advocacy. The organization is privately owned, employs around 57 staff, and has annual revenue of about $24.1 million. Headquarters and key offices are located at 624 Elizabeth St, Utica, NY 13501. If you’re seeking behavioral health clinics in Utica, The Neighborhood Center Inc. functions as a central, nonprofit option within the region. Contact: info@neighborhoodctr.org; (315) 272-2600.
Clinic Type
Mental Health
Address
624 Elizabeth St, Utica, NY 13501, US
Phone
+13152722600
info@neighborhoodctr.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency mental health services available
Services Offered
Insurance & Payment
—
Clinical Services Payment, Services Payment
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com / Birdeye (Neighborhood Center - Behavioral Health): 3.9 to 4.1 out of 5 stars (aggregate) (Approximately 39-40 reviews)
- LocalityBiz (Community Health & Behavioral Services): Predominantly 1-star reviews in sampled data (Multiple individual reviews mentioned)
Patients praise
- Compassionate and helpful individual providers for some patients
- Effective treatment for specific conditions like ADHD for some individuals
- Professional and friendly staff experiences reported by some users
Common complaints
- Difficulties with scheduling, appointments, and long wait times
- Concerns regarding staff communication, responsiveness, and customer service
- Reports of medication management issues and pill-focused treatment approaches
- Perceived lack of genuine care or personalized attention from providers
- Issues with administrative processes, including discharges and intake procedures
"This place doesn’t even care about their patients, you go in and wait for a long time and the psychiatrist will only talk to you for a few minutes and let you go."
— LocalityBiz (Community Health & Behavioral Services) review by omai Ra"Dr. Shah has been phenomenal in my recovery and mental health... She is very compassionate and gives her patients the time they need. I feel so blessed to have Dr. Shah and I highly recommend her to all of my family and friends."
— LocalityBiz (Community Health & Behavioral Services) review by Sara M"Some say that the care is top notch, and they name specific therapists and employees that gave them excellent, life saving care. Others say that scheduling could be better and that it’s hard to get refills on time."
— Rehab.com (Neighborhood Center - Behavioral Health) summary of patient feedbackSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Upstate Caring Partners opens Crisis Stabilization Center in Utica — Apr 22, 2026
- UCP Opens Community Crisis Stabilization Center Utica Phoenix — Apr 16, 2026
- UPSTATE CARING PARTNERS OFFICIALLY OPENS THE COMMUNITY HEALTH AND BEHAVIORAL SERVICES’ SUPPORTIVE CRISIS STABILIZATION CENTER IN UTICA - Greater Utica Chamber of Commerce — Apr 21, 2026
- 24-hour Crisis Stabilization Center opens in Utica — Jul 8, 2026
- New Crisis Center in Utica Offers 24/7 Mental Health Support | Health | wktv.com — Apr 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
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