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Clinic Type

Emergency Medicine

Address

65-1230 Mamalahoa Hwy, A10, Waimea, HI 96743

Phone

808-885-0660

Email

directoryupdate-hi@kp.org

Opening Hours

Monday through Friday, 8 a.m. to 6 p.m.; Saturday and Sunday, 8 a.m. to 4 p.m.

Emergency Care

Not specified beyond urgent care designation

Services Offered

  • Urgent Care
  • Emergency is not available
  • After Hours Care is not available
  • Pharmacy is not available

Team

  • National Provider Identifier, 1730369497

Insurance & Payment

  • Medicaid (QUEST)
  • Senior Advantage
  • HMO

This urgent care center is contracted with Kaiser Permanente. Your regular office copayment will be collected at the time of service. If, upon review, your medical need is considered not urgent, then you will be sent a bill for the full cost of care, including prescriptions.

Languages Spoken

  • English

FAQs

What services are available at Waimea Urgent Care?

Urgent Care is available; Emergency is not available; After Hours Care is not available; Pharmacy is not available.

Are urgent care services available at this facility?

Urgent Care is available at this location.

Is emergency care available at this facility?

Emergency is not available.

What are the hours for the facility?

Monday through Friday, 8 a.m. to 6 p.m.; Saturday and Sunday, 8 a.m. to 4 p.m.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.6/5 stars (12 reviews)

Patients praise

  • Convenient location
  • Friendly staff (for some patients)
  • Efficient for routine primary and specialty care

Common complaints

  • Difficulty scheduling appointments
  • Long wait times
  • Dissatisfaction with quality of care for chronic issues or pain management
  • Limited access to Kaiser-affiliated urgent care/hospital services on the Big Island

"Absolutely the worst experience in over 40 years as a Kaiser member. My wife and I REQUIRE pain management meds for our very successful pain management program, we were treated like we belong under a bridge..."

Steve Rimack (LocalityBiz/Reviews)

"Kaiser in waimea is great. Make your online appointment and go in, fill out a form and wait. The Wait times are pretty much on time or just a little over. The staff is friendly and the doctors are good."

Anonymous Reviewer (LocalityBiz/Reviews)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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