Black River Medical Center: Primary Care Center & Heart Clinic ...
Internal Medicine • Watertown, NY
Clinic Type
Internal Medicine
Address
26060 NY State Route 3, Watertown, NY 13601
Phone
315-782-2211
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Opening Hours
Monday-Friday 8:00am-4:00pm
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered?
Primary care, heart clinic services, hypertension/diabetes management, annual wellness exams, lab work, EKGs, referrals, obesity evaluation, and more.
What are the hours?
Open Monday-Friday 8:00am-4:00pm.
What are the hours of operation?
We’re open Monday-Friday 8:00am-4:00pm. Same day appointments available! Call for availability.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.5 out of 5 stars (13 reviews)
- Yelp: Not specified (4 reviews)
Patients praise
- Some medical staff are described as nice, caring, or attentive
- Promptness in getting patients in for appointments occasionally reported
- Quick handling of medication filling issues mentioned by some patients
Common complaints
- Unprofessional or rude reception staff
- Issues with prescription management/sending prescriptions to pharmacies
- Lack of communication and follow-up regarding referrals and appointments
- Long wait times or failure to be seen after arrival
- Cleanliness concerns
"Very rude and unprofessional receptionist. The medical staff was very nice. The dr stated in front of us that she was sending a prescription to the pharmacy. The prescription was NEVER sent. This ended up with patient going to er over the weekend. When canceling further appts the receptionist said “sounds good”."
— LocalityBiz / Beautihost review by missy h"Staff are caring & attentive. As a newcomer to the area I truly appreciate their warm kindness and patience with all my questions."
— LocalityBiz review by L. F.Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Bonilla joins Watertown Regional Medical Center Lake Mills Clinic | Local | dailyunion.com — Feb 22, 2026
- Black River Health opens new inpatient pharmacy and waiting area at Black River Memorial Hospital - Black River Health — Jan 16, 2026
- Black River Health Announces Opening of Black River Health Pharmacy - Black River Health — Sep 8, 2025
- Watertown Regional Medical Center releases its 2025 community benefit report | Local News | wdtimes.com — Apr 1, 2026
- Black River Health Recognized as Wisconsin Hospital Association Checkpoint Top Performer - Black River Health — Oct 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
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