Primary Care | Prairie Lakes Healthcare System
Internal Medicine • Watertown, SD • Since 1986 • 2 (Main and Northridge Convenience Care) locations
About
Prairie Lakes Healthcare System is a nonprofit regional health system based in Watertown, South Dakota, serving a ten-county area in northeastern SD and western Minnesota. Founded in 1986, it employs about 123 staff and offers primary care, surgical services, hospital and inpatient care, rehab & therapy, lab, radiology, and outpatient programs. The system emphasizes community health, health programs, support groups, and wellness initiatives, with four office locations (primarily in Watertown). For primary care needs, Prairie Lakes provides physician-led primary care services integrated with its other medical specialties. Key contact: info@prairielakes.com or 605-882-7000.
Clinic Type
Internal Medicine
Address
Prairie Lakes Brown Clinic – Main Location: 506 1st Ave. SE, Watertown, SD 57201; Northridge Location: 511 14th Ave. NE, Watertown, SD 57201
Phone
605-886-8482
info@prairielakes.com
Opening Hours
Prairie Lakes Brown Clinic locations: Main Location and Northridge Location with varying hours; see details in listing (Lab hours and Scheduled visits Mon-Fri 7:30 a.m.–5 p.m. at Main; Northridge: Convenience Care 7:30 a.m.–6 p.m., Lab 6:30 a.m.–5 p.m., Scheduled visits 7:30 a.m.–5 p.m.)
Telehealth
Telehealth available via linked Telehealth Check-In page
Emergency Care
If you are experiencing an emergency, please call 911
Services Offered
Team
Insurance & Payment
Not specified on page
One bill or copay (Convenience Care), One bill or copay (as noted for Convenience Care), Payment options not fully listed on page
Languages Spoken
FAQs
What services are offered at Primary Care?
Preventive care through wellness visits, annual health screenings, and vaccinations; full range of medical services for patient and community.
What are the hours for the Prairie Lakes Brown Clinic main location?
Lab hours Monday through Friday: 7:30 a.m. to 5 p.m.; Scheduled visits Monday through Friday: 7:30 a.m. to 5 p.m.
What are the hours for the Northridge Convenience Care location?
Convenience Care Monday through Friday: 7:30 a.m. to 6 p.m.; Lab hours Monday through Friday: 6:30 a.m. to 5 p.m.; Scheduled visits Monday through Friday: 7:30 a.m. to 5 p.m.
Is there an on-site lab and imaging at Prairie Lakes Brown Clinic Northridge?
Yes, on-site lab and imaging for faster test results.
How can I schedule a lung cancer screening?
To schedule a lung cancer screening, call 605-882-8482 today!
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- US News Health: 87% (willingness to recommend) (Not explicitly stated total count for hospital overall)
- US News Health / Provider Profiles: 3/5 to 5/5 (varies by provider) (Multiple reviews per provider (e.g., 91 reviews for one provider))
Patients praise
- High patient willingness to recommend hospital services (87% reported)
- Appreciation for compassionate and attentive care from individual doctors and nursing staff
- Welcoming and clean facility environment
- Strong positive experiences noted in maternity/obstetric care by some patients
Common complaints
- Concerns regarding Emergency Room (ER) responsiveness and triage accuracy
- Issues with hospital staff professionalism in non-medical departments (e.g., food service)
- Complaints about communication failures between staff and patients/families
- Instances of perceived negligence or errors in patient procedures
"I have had 14 babies here and wonderful experience. Lovely nurses and doctors. But I don't hear any good about the ER."
— LocalityBiz Review"I just recently started going to Dr. Shah and I am very impressed with how she explains things and treats me as a person."
— Healthgrades ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Convenience Care - Prairie Lakes Healthcare System — Dec 4, 2025
- Preventative Screenings | Prairie Lakes Healthcare System — Dec 4, 2025
- Prairie Lakes Primary Care Introduces New Family Medicine Providers - Midwest Medical Edition — Aug 20, 2025
- Jon McAreavey, M.D. - Prairie Lakes Healthcare System — Jul 12, 2025
- Prairie Lakes Primary Care Welcomes New Family Medicine Providers - Go Watertown — Aug 18, 2025
Information sourced from the clinic's website as of July 11, 2026.
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