Behavioral Health and Support Services - Arden Shore
Mental Health Counseling • Waukegan, IL • Since 1898
About
Arden Shore Child and Family Services in Waukegan offers Behavioral Health and Support Services as part of its mission to rebuild children’s lives. The nonprofit provides a range of services including foster care, intact/family preservation, and behavioral health support designed to help children and families recover from abuse or neglect and improve emotional, cognitive, and social well-being. Located in Waukegan, IL (HQ at 329 N Genesee St), Arden Shore operates multiple offices and frequently posts job openings related to behavioral health roles. Founded in 1898, the organization emphasizes early intervention and culturally responsive care within a community-based framework. Contact: (847) 623-1730.
Clinic Type
Mental Health Counseling
Address
329 North Genesee Street, Waukegan, IL 60085, US
Phone
(847) 623-1730
HR@ardenshore.com
Opening Hours
Behavioral Health and Support Services are available by appointment Monday through Friday 9:00 am to 7:00 pm, with limited weekend availability.
Emergency Care
If you’re experiencing a mental health crisis, call the Lake County Crisis Care Program at 847-377-8088, available 24/7, 911, or your local emergency room.
Services Offered
Insurance & Payment
Languages Spoken
FAQs
What are the Behavioral Health and Support Services hours?
Our Behavioral Health and Support Services are available by appointment Monday through Friday 9:00 am to 7:00 pm, with limited weekend availability.
What is the contact phone number for Arden Shore?
(847) 623-1730.
Does Arden Shore offer crisis support after hours?
Arden Shore does not operate a 24/7 crisis line or after hours service; for emergencies call 911 or the Lake County Crisis Care Program at 847-377-8088.
What insurances are accepted?
BlueCross BlueShield of IL, Molina Healthcare of IL, Meridian, Aetna, Youthcare.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- FosterUSKids.org: 1.4 / 5 (Not explicitly stated total count, but aggregated from multiple user entries)
- Recovered.org: 2.37 / 5 (Not explicitly stated total count)
Patients praise
- praise for specific individual staff members who provided effective support
- some positive testimonials regarding successful outcomes or supportive experiences
- official statements citing exemplary compliance ratings from accrediting bodies
Common complaints
- allegations of unprofessional conduct by staff, including boundary issues and biased treatment
- dissatisfaction with family preservation services and interaction with DCFS cases
- claims of unethical behavior, dishonesty, and bullying tactics
- historical reports of abuse in group home settings from previous decades
"I truly regret using they services... Arden shore is full of lies and deception. They have no moral or ethical standards and they make up their own rules."
— User review on FosterUSKids.org (Natacha Rivera)"The only person I will ever I highly recommend from this place is Safiya Barnett. She goes above and beyond for not just for the children but for the right parent when it comes to getting the kids home."
— User review on FosterUSKids.org (Nessa Rissell)"This agency is unethical, poor communication with families and employer. Their staff are over worked and unable to keep up with caseload."
— User review on FosterUSKids.org (Swbigeyes)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Let It Be Us Launches Foster Home Recruitment Pilot with Arden Shore Child and Family Services – Let It Be Us — Feb 23, 2026
- NEW ABA Therapy Center for Zion, Waukegan, & North Chicago, Illinois. Opening date January 2026 – Dr Kevin Brown — Oct 27, 2025
- Hometown Heroes in Behavioral Health honored by the Lake County ADAMHS Board Celebrated on the field before a Lake County Captains game - Lake County ADAMHS Board — Aug 22, 2025
- A Door of Hope: Tackling Mental Health Conversations in Lake County | Love INC Lake County — May 20, 2026
- NAMI launches free ‘first-of-its-kind’ community mental health hub in Crystal Lake – Shaw Local — Mar 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
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