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About

Josselyn is a nonprofit Community Mental Health Center focused on equitable access to comprehensive mental health care for all. Founded in 1951 and based in Northbrook, IL, it operates 9 offices across Illinois (including Waukegan) and offers therapy, psychiatry, case management, art therapy, employment support, and youth intensive programs. The organization uses a sliding fee scale to reduce financial barriers and emphasizes mental health for all. If your interest is Waukegan-specific services or job opportunities, note a current posting inviting a mental health therapist to join the Waukegan team.

Clinic Type

Mental Health Counseling

Address

1135 Skokie Blvd, Northbrook, Illinois 60062, US

Phone

8474415600

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Mental health care
  • Therapy
  • EMDR
  • Psychiatry
  • Supported employment
  • Neeka program
  • IOP
  • Walk-in clinic
  • Support groups
  • Community mental health workshops
  • Mental health first aid
  • Education and training
  • Community partnerships
  • Employment services
  • Teens and kids programs

Team

  • Josselyn staff (general) — Clinical team

Insurance & Payment

Languages Spoken

Current Offers

Walk-in clinic

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Top Sober House: 3.4/5 stars (2 reviews)
  • Indeed (employee perspectives): 3.2/5 stars (11 reviews)

Patients praise

  • Staff described as caring, specifically regarding support for adolescents in intensive programs
  • Collaborative and concierge-like approach to patient care in certain programs
  • Availability of walk-in mental health services
  • Positive life-changing experiences reported by some adolescent program participants

Common complaints

  • Difficulties with psychiatric department responsiveness, particularly regarding medication refills
  • Reports of therapists being perceived as judgmental or dismissive of patient concerns
  • Issues with administrative and billing processes, including insurance handling and appointment scheduling
  • Perception of inadequate communication during patient crises

"It is irresponsible and unconscionable to let a patient run out of a medication and not even care enough to return a phone call!"

LocalityBiz user review

"Then, when I realized how much Josselyn cared about me, I felt safe and let my guard down… Josselyn’s IOP saved my life."

Josselyn website, testimonial from a past IOP client

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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