Lake Behavioral Hospital: Mental Health Hospital - Treatment Center
Psychiatry • Waukegan, IL • Since 2018
About
Lake Behavioral Hospital is a private mental health treatment center in Waukegan, Illinois, offering inpatient and outpatient services for adolescents, adults, and seniors. It provides treatment for depression, anxiety, schizophrenia, and substance use, with crisis support and no-cost 24/7 mental health assessments. The facility operates three offices in the United States, led from its Waukegan HQ at 2615 Washington St. Founded in 2018, it focuses on behavioral health, addiction treatment, medication management, and crisis stabilization. Contact options include multiple toll-free numbers and its website.
Clinic Type
Psychiatry
Address
2615 Washington St, Waukegan, IL 60085, US
Phone
855-990-1900
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Opening Hours
Program hours: Monday-Friday from 9:00am-2:00pm (IOP/PHP specifics mentioned in page)
Telehealth
https://www.lakebehavioralhospital.com/telehealth/
Emergency Care
Trained clinicians available 24/7 for a FREE, confidential screening
Services Offered
Insurance & Payment
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Telehealth payments? (see extras), Paycom online, Payer-specific insurance information not provided
Languages Spoken
FAQs
What services does Lake Behavioral Hospital provide?
Inpatient treatment for adults experiencing mental health disorders and dual diagnosis treatments; inpatient and outpatient services including IOP and PHP.
Is there 24/7 access for screenings?
Yes, free, confidential screenings are available 24/7.
How can I contact the hospital?
Call toll-free at 855-990-1900 or visit the contact page.
Do they offer telehealth options?
Yes, telehealth screenings are available.
What programs are available for teens?
Partial Hospitalization Program for teens and adolescent mental health programs.
What programs are available for adults?
Adult inpatient mental health program and adult intensive outpatient program (IOP).
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- MapQuest: Generally low based on available consumer reviews (36 reviews mentioned on MapQuest)
Patients praise
- Some patients reported positive experiences with direct clinical staff care
- Offers inpatient programs for various age groups and mental health conditions
Common complaints
- Unprofessional and dismissive staff behavior
- Inadequate communication with families and external care providers
- Concerns regarding discharge planning and aftercare coordination
- Jail-like environment and restrictive visitation policies
- Allegations of improper medical management and medication administration
"If you care about your loved ones do not send them here. The staff they have are very unprofessional and only care about a paycheck."
— LocalityBiz User Review"I absolutely love Lake! The amount of time, care, and effort the staff puts towards each of their patients and people in need Is something I haven't seen in many other mental health facilities at..."
— MapQuest User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- CTRS Kassidi Hill — Jun 30, 2026
- Federal criminal charges filed following demolition of former hospital in Waukegan that led to 'serious dangers of asbestos' — Dec 13, 2025
- Ability Chicago Info Blog : In Illinois People suffering from mental illness gaining independence — Jun 20, 2026
- Franciscan Health partners with US HealthVest on behavioral health services in Lake County — May 10, 2026
- Lake ADAMHS and Signature Health Announce Services of Crisis Services in Lake County - Lake County ADAMHS Board — Sep 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
More psychiatry clinics in Waukegan
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