Aurora Urgent Care - West Bend, WI - 53095 - Aurora BayCare
Urgent Care • West Bend, WI • Since 2001
About
Summary: The Aurora BayCare Medical Center is a Green Bay-based hospital and health system (founded 2001) with 390 employees. It operates in Wisconsin and includes two offices, led by executives such as Chief Medical Officer Johnson Brian and Medical Director Haroon Zubair. The center provides a broad range of medical services (medical, operations, patient care) and uses a tech stack including Cerner, McKesson, and Siemens. Notable details: - Location: HQ at 2845 Greenbrier Rd, Green Bay, WI 54311; other office in Green Bay, WI - Contact: healthwatch@aurorabaycare.com; +1 920 288 8000 - Website: aurorabaycare.com - Reputation: Employer rating 3.5/5 from 34 reviews (categories: work-life, compensation, culture, career) - Not a specific urgent care facility in West Bend, WI (53095). The page describes Aurora BayCare generally; no West Bend urgent care listing is provided on the site. If you’re seeking Aurora Urgent Care in West Bend (53095), this page confirms Aurora BayCare operates in Green Bay, not West Bend. For West Bend urgent care options, you may want to search for Aurora BayCare locations or nearby urgent care providers in West Bend specifically.
Clinic Type
Urgent Care
Address
2845 Greenbrier Rd, Green Bay, Wisconsin 54311, US
Phone
920-288-8000
SRCO-EstimateComplaintResolution@aah.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google reviews): 3.3 out of 5 stars (47 reviews for the broader Aurora Health Center facility)
- BestProsInTown: Not explicitly aggregated as a single numerical score, but described as generally positive (70 reviews listed)
Patients praise
- Friendly and empathetic staff (front desk, nurses, doctors)
- Convenient reservation process via the LiveWell app
- Efficient and quality care for many patients
- Effective diagnoses and treatments reported by some patients
Common complaints
- Long wait times
- Perceived dismissiveness or lack of thoroughness by some providers
- Frustration with billing and documentation accuracy
- Difficulty securing timely appointments with primary providers who also work in Urgent Care
"Aurora Urgent Care in West Bend, WI, is recognized for its friendly and empathetic staff, including doctors, nurse practitioners, and registered nurses. Patients often feel comfortable and well cared for during their visits."
— BestProsInTown"went in seeking answers and left with none. While [the interaction] consisted largely of speculation... my time and money were wasted."
— LocalityBiz review"The only disappointing issue I have experienced is the length of time it takes now to get an appointment to see my primary physician... I just feel abandoned by her inability to have a more open calendar for scheduling appointments."
— Birdeye/Google reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Abbas Ali, MD, Critical Care Physician | West Bend, WI | WebMD — Jul 31, 2025
- Advocate - Steven W. Holcomb, MD - Family Medicine - West Bend, WI 53095 — May 5, 2026
- Dr. Jeffrey P. Brejwo, MD - Internal Medicine Physician in West Bend, WI — May 14, 2026
- Dr. Braden M. Sims, CH - Chiropractor in West Bend, WI — May 14, 2026
- Dr. Bryan J. Laundre, MD - Radiologist in Kenosha, WI — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in West Bend
Summary: West Bend Health Center Urgent Care is part of Froedtert Health, the Froedtert & MCW health network serving eastern Wisconsin. The network includes Froedtert West Bend Hospital and related clinics, with urgent care services integrated into its system to provide access to care across multiple locations. The West Bend presence is supported by Froedtert’s broader network of hospitals, physician groups, and research/education collaborations with the Medical College of Wisconsin. If you’re seeking urgent care in West Bend, this center is connected to Froedtert Health’s comprehensive services, including specialty care and emergency readiness.
Aurora Medical Center – Washington County is a nonprofit community hospital in Hartford, WI, serving Washington County with comprehensive medical care and 24/7 emergency services. It emphasizes personalized patient and family care, offers fitness centers, and hosts community educational events. The facility is part of Aurora Health Care (Advocate Aurora Health) and employs a small team (11 staff) with key leadership in surgical services. Contact: 262-673-2300 or 833-528-7672.
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