Aurora Urgent Care - West Bend, WI - 53095
Urgent Care • West Bend, WI
About
Aurora Medical Center – Washington County is a nonprofit community hospital in Hartford, WI, serving Washington County with comprehensive medical care and 24/7 emergency services. It emphasizes personalized patient and family care, offers fitness centers, and hosts community educational events. The facility is part of Aurora Health Care (Advocate Aurora Health) and employs a small team (11 staff) with key leadership in surgical services. Contact: 262-673-2300 or 833-528-7672.
Clinic Type
Urgent Care
Address
1032 E. Sumner St., Hartford, Wisconsin 53027, US
Phone
8335287672
security@aah.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
Social Media
Photos


What Patients Say
Overall sentiment across review platforms: mixed
- BestProsInTown: 70 reviews mentioned on BestProsInTown (70 reviews mentioned on BestProsInTown)
Patients praise
- Friendly and empathetic staff (doctors, NPs, nurses)
- Easy reservation process via Livewell app
- Efficiency in diagnoses and treatment for some patients
- Thorough and compassionate care reported by several patients
Common complaints
- Inaccurate medical notes/assessments
- Lack of clear diagnosis or follow-up plan
- Perceived cold or dismissive behavior from staff when requests are made
- Longer wait times for some patients
"I went in seeking answers and left with none. While I understand that some conditions can be difficult to diagnose, the visit consisted largely of speculation—maybe this, maybe that—with no further evaluation or follow-up plan."
— Patient review on LocalityBiz"Aurora Urgent Care in West Bend, WI, is recognized for its friendly and empathetic staff, including doctors, nurse practitioners, and registered nurses. Patients often feel comfortable and well cared for during their visits."
— BestProsInTown summarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Abbas Ali, MD, Critical Care Physician | West Bend, WI | WebMD — Jul 31, 2025
- Dr. Jeffrey P. Brejwo, MD - Internal Medicine Physician in West Bend, WI — May 14, 2026
- Christine M. Philipps - Physician Assistant in Hartford, WI — May 14, 2026
- Dr. Braden M. Sims, CH - Chiropractor in West Bend, WI — May 14, 2026
- Joel L. Jrolf, PA - Physician Assistant in Hartford, WI — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in West Bend
Summary: West Bend Health Center Urgent Care is part of Froedtert Health, the Froedtert & MCW health network serving eastern Wisconsin. The network includes Froedtert West Bend Hospital and related clinics, with urgent care services integrated into its system to provide access to care across multiple locations. The West Bend presence is supported by Froedtert’s broader network of hospitals, physician groups, and research/education collaborations with the Medical College of Wisconsin. If you’re seeking urgent care in West Bend, this center is connected to Froedtert Health’s comprehensive services, including specialty care and emergency readiness.
Summary: The Aurora BayCare Medical Center is a Green Bay-based hospital and health system (founded 2001) with 390 employees. It operates in Wisconsin and includes two offices, led by executives such as Chief Medical Officer Johnson Brian and Medical Director Haroon Zubair. The center provides a broad range of medical services (medical, operations, patient care) and uses a tech stack including Cerner, McKesson, and Siemens. Notable details: - Location: HQ at 2845 Greenbrier Rd, Green Bay, WI 54311; other office in Green Bay, WI - Contact: healthwatch@aurorabaycare.com; +1 920 288 8000 - Website: aurorabaycare.com - Reputation: Employer rating 3.5/5 from 34 reviews (categories: work-life, compensation, culture, career) - Not a specific urgent care facility in West Bend, WI (53095). The page describes Aurora BayCare generally; no West Bend urgent care listing is provided on the site. If you’re seeking Aurora Urgent Care in West Bend (53095), this page confirms Aurora BayCare operates in Green Bay, not West Bend. For West Bend urgent care options, you may want to search for Aurora BayCare locations or nearby urgent care providers in West Bend specifically.
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