West Bend Health Center Urgent Care | Froedtert & MCW
Urgent Care • West Bend, WI
About
Summary: West Bend Health Center Urgent Care is part of Froedtert Health, the Froedtert & MCW health network serving eastern Wisconsin. The network includes Froedtert West Bend Hospital and related clinics, with urgent care services integrated into its system to provide access to care across multiple locations. The West Bend presence is supported by Froedtert’s broader network of hospitals, physician groups, and research/education collaborations with the Medical College of Wisconsin. If you’re seeking urgent care in West Bend, this center is connected to Froedtert Health’s comprehensive services, including specialty care and emergency readiness.
Clinic Type
Urgent Care
Address
1700 W. Paradise Drive
Phone
+1 262-334-3451
careers@froedtert.com
Opening Hours
Thursday–Wednesday 8:00 a.m. – 8:00 p.m. (hours shown per day: Thursday 8 a.m.–8 p.m., Friday 8 a.m.–8 p.m., Saturday 8 a.m.–4 p.m., Sunday 8 a.m.–4 p.m., Monday 8 a.m.–8 p.m., Tuesday 8 a.m.–8 p.m., Wednesday 8 a.m.–8 p.m.)
Services Offered
Insurance & Payment
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Please bring current insurance information to your appointment or prescription pick-up. If you are being referred, please check with your doctor to see if you need to bring a referral form as well.
Languages Spoken
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Pricing
FAQs
What are the hours of operation?
Hours shown as listed: Urgent Care 8 a.m.–8 p.m. Thursday–Wednesday; specific daily hours shown on site.
Urgent Care pricing: Do I have to pay out of pocket if I have insurance?
Urgent care costs can vary based on additional services, treatments, diagnostics, or laboratory tests that may be performed. The charges will be billed to your insurance, if applicable. For a cost estimate, use the self-service cost estimation tool or call the Health Care Cost Estimation Team at 414-777-0530.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Facebook and Google): 3.1/5 stars (180 (aggregate across platforms))
- Facebook: 70% recommend (47)
Patients praise
- staff reported as friendly and caring by some patients
- providers described as knowledgeable and attentive during some visits
- convenience and accessibility of the location for non-life-threatening care
Common complaints
- reports of unprofessional or aggressive provider communication
- concerns regarding the effectiveness of internal complaint resolution processes
- mixed patient satisfaction with provider bedside manner
"all of the staffs are friendly and caring. The urgent doctor I saw was very knowledgeable, helpful, and caring. I left there with an answer. They made me feel heard, cared for and urgently understood me. THANK YOU!"
— Birdeye patient review"I was scolded, and made to feel berated, condemned and demeaned. The intensity of her attitude brought me to tears and drove me to the point of almost walking out of the appointment."
— Froedtert & MCW patient review websiteSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Gary M. Herdrich, MD | Froedtert & the Medical College of Wisconsin — Jan 1, 2026
- Allison Kaczmarek, MSN, APNP | Froedtert & the Medical College of Wisconsin — Sep 17, 2025
- Nicole L. Klausmeier, MD | Froedtert & the Medical College of Wisconsin — Jan 26, 2026
- Katherine (Kate) Meurer, MSN, APNP, FNP-C | Froedtert & the Medical College of Wisconsin — Sep 26, 2025
- PHLEBOTOMIST FLOAT, WEST BEND HEALTH CENTER Job | Allied Health jobs at Froedtert — Nov 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
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