Behavioral Health | East Valley Community Health Center
Behavioral Health • West Covina, CA • Since 1970
About
East Valley Community Health Center (West Covina HQ) is a nonprofit Federally Qualified Health Center offering patient-centered behavioral health services alongside medical, dental, pediatrics, and vision care. Founded in 1970 and headquartered in West Covina, CA, EVCHC serves the East San Gabriel Valley and Pomona communities with integrated, team-based care. Key leadership includes Director of Behavioral Health (Margaret Duenez) and Associate Mental Health Director (Brianna Guzman Garcia). The center operates 8 offices across the region and aims to improve individual and community well-being through accessible, affordable care.
Clinic Type
Behavioral Health
Address
420 S. Glendora Ave., West Covina, California 91790, US
Phone
(626) 919-4333 ext. 2337 or ext. 3548
amardini@evchc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What is MAT (Medication-Assisted Treatment)?
The MAT Program is a rehabilitation option that refers to the use of FDA-approved medications to help relieve alcohol and/or opioid use disorders. This program has been proven to help individuals modify their behavior and encourage lifestyle changes for long-term success.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (West Covina location): 2.6 out of 5 stars (249 reviews)
- Yelp (Brand-wide): 2.7 out of 5 stars (360 total reviews)
Patients praise
- Some patients find specific providers and nurses kind and attentive
- General appreciation for access to community-based health services
- Efficient service reported by some for specific procedures like testing
- Culturally aware staff reported by some users
Common complaints
- Long wait times and overcrowded waiting areas
- Difficulty with administrative tasks, scheduling, and referrals
- Rudeness or lack of professionalism among front desk and nursing staff
- Feeling rushed during appointments or lack of provider attentiveness
- Inconsistent documentation of patient information
"The mental health staff such as Juan Carlos are informative and kind in your difficult times."
— Yelp Review"The worst service ever. I have even had to have a sit down complaint with the manager that is how angry I get when I am here."
— Unilocal Review"Only reason I give 2 stars instead of 1 is because I have had good experiences with the behavioral services they offer."
— Yelp ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- EAST VALLEY COMMUNITY HEALTH CENTER - WEST COVINA — Jul 8, 2026
- East Valley Community Health Center: Healthcare Services in the ... — Feb 19, 2026
- East Valley News — Jun 30, 2026
- Dental Care Services - East Valley Community Health Center ... — Jun 25, 2026
Information sourced from the clinic's website as of July 10, 2026.
More behavioral health clinics in West Covina
Summary: The page provides an overview of Kaiser Permanente, a nonprofit, integrated health plan and healthcare provider founded in 1945 and headquartered in Oakland, CA. It operates 39 hospitals and over 734 locations across eight states and the District of Columbia, serving more than 12.7 million members. Kaiser Permanente emphasizes not-for-profit care and coverage, with a large nationwide presence and multiple contact channels. If you’re specifically seeking West Covina Behavioral Health Offices, this page confirms Kaiser Permanente’s broader regional footprint but does not list a West Covina location. For West Covina behavioral health offices, you may need to search Kaiser Permanente’s regional site or contact the main helplines listed.
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