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Clinic Type

Oncology

Address

345 N. Main St., West Hartford, CT 06117

Phone

844-346-7222

Email

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Opening Hours

Mon-Fri 8:00 AM – 5:00 PM Saturday Closed Sunday Closed

Services Offered

  • diagnostic services
  • cancer treatment
  • therapeutic counseling
  • financial advising
  • clinical trials
  • oncology care model participation

Insurance & Payment

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make a payment button (online), call to schedule, in-person payment

Languages Spoken

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FAQs

What are the office hours?

Mon-Fri 8:00 AM – 5:00 PM; Saturday Closed; Sunday Closed.

How can I schedule an appointment?

Schedule an appointment at our office at 345 N. Main St., West Hartford, CT, 06117. You can also schedule an appointment by calling the RCCA location nearest you or via the online form.

What is RCCA’s contact number for scheduling?

For more information or to schedule an appointment, call 844-346-7222.

What services does RCCA offer at this location?

A full range of diagnostic and treatment tools, including cancer treatment and supportive services; physicians will investigate symptoms and medical history before proceeding with treatment.

Does RCCA provide financial counseling or patient forms?

Yes; RCCA offers therapeutic counseling and financial advising. The location lists multiple patient forms including New Patient Form, Medical History Form, consent forms, HIPAA acknowledgment, and more.

Does RCCA participate in specialized programs?

Regional Cancer Care Associates is part of the Oncology Care Model (OCM), a Medicare initiative to improve care coordination and access to, and quality of, care for patients undergoing chemotherapy.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.0/5 stars (4 reviews)
  • Yelp (Hartford HealthCare Cancer Institute): 2.4/5 stars (124 reviews)
  • Vitals (Dr. Joel Silver): 4.0/5 stars (5 reviews)
  • Facebook (Hartford HealthCare Cancer Institute): 88% recommend (13 reviews)

Patients praise

  • praise for professional, kind, and compassionate staff members
  • appreciation for clean and welcoming facility environments
  • satisfaction with clinical expertise and treatment outcomes for some patients

Common complaints

  • patient frustration with billing practices and facility fees
  • reports of poor communication and long wait times in waiting areas
  • complaints regarding physician bedside manner, feeling rushed, and lack of perceived compassion
  • concerns about scheduling and office reliability

"He seemed quite knowledgeable about my cancer and he seemed to care."

— Vitals patient review for Dr. Joel Silver

"HE IS NOT COMPASSIONATE , HE SEEMS TO ALWAYS BE IN A HURRY TO GET TO THE NEXT PATIENT... HIS PATIENTS CONCERNS ARE NOT PRIORITY."

— Vitals patient review for Dr. Joel Silver

"Superb....very clean...nice treatment....BB urses and staff..divine"

— Birdeye review for Hartford HealthCare Cancer Institute

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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