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Summary: The Hartford HealthCare Cancer Institute at The Hospital of Central Connecticut (which is part of the Hartford HealthCare network) provides cancer care as part of a comprehensive, integrated system that includes tertiary and community hospitals, a large physician network, and extensive cancer, heart, neuroscience, orthopedics, and urology services. The Hospital of Central Connecticut partners with Hartford HealthCare’s Cancer Institute to deliver high-standard cancer treatment across its facilities, including locations in West Hartford as part of the broader Hartford HealthCare network.

Clinic Type

Oncology

Address

183 North Mountain Road, New Britain, CT 06053

Phone

860.827.4170

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • cancer care
  • breast health
  • chemotherapy
  • radiation oncology
  • PET-CT
  • MRI
  • CT scans
  • genetic counseling
  • nurse navigators
  • skin cancer prevention
  • rehabilitation
  • computerized tomography
  • radiation therapy
  • Novalis radiosurgery
  • imaging services
  • breast & cervical cancer early detection program
  • cancer alliance

Technology & Equipment

  • intensity modulated radiation therapy
  • Novalis radiosurgery
  • MRI
  • PET-CT
  • CT Scan

Insurance & Payment

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Languages Spoken

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FAQs

What services are offered at the Cancer Institute?

Breast & Cervical Cancer Early Detection Program, Cancer Alliance, Chemotherapy, CT Scan, Genetic Counseling, MRI, Nurse Navigators, PET-CT, Radiation Oncology, Rehabilitation, Skin Cancer Prevention Clinic.

What are the patient-friendly amenities and services available at The Hartford HealthCare Cancer Institute at The Hospital of Central Connecticut?

The facility emphasizes a warm, welcoming setting with patient ambassadors to assist and guide patients to the appropriate care areas, aiming to reduce anxiety and fear associated with a cancer diagnosis. It offers a range of services and comforts to support patients during treatment.

What cancer care services are listed at this location?

Breast & Cervical Cancer Early Detection Program, Cancer Alliance, Chemotherapy, CT Scan, Genetic Counseling, MRI, Nurse Navigators, PET-CT, Radiation Oncology, Rehabilitation, Skin Cancer Prevention Clinic.

Where is The Hartford HealthCare Cancer Institute at The Hospital of Central Connecticut located?

183 North Mountain Road, New Britain, CT 06053.

What is the contact phone number for The Hartford HealthCare Cancer Institute at The Hospital of Central Connecticut?

860.827.4170 (toll-free 1.844.205.3312).

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.0/5.0 stars (4 reviews (specifically for Hartford Hospital Cancer Institute))
  • Facebook: 88% recommend (13 reviews)

Patients praise

  • Highly regarded and compassionate oncology specialists and medical staff
  • Warm, clean, and modern facilities with amenities like infusion bays and reflection gardens
  • Effective integrated care network across the Hartford HealthCare system
  • Strong patient-focused approach to care and support services

Common complaints

  • Occasional long wait times for appointments or in waiting areas
  • Challenges with office communication and responsiveness from administrative staff

"Dr. Hong is the most caring compassionate dr. I have ever dealt with. He takes the time and listens to my concerns."

— Patient review for Dr. Timothy Hong, Hartford HealthCare Cancer Institute

"Hartford HealthCare has been wonderful... Dr. Curtis couldn’t have been more articulate about the plan, and is really kind."

— Patient testimonial regarding surgical care

"Communication is severely lacking. On multiple occasions, it has taken five to seven days to received a return call... patient concerns simply don't seem to be a priority."

— Negative review regarding Hartford HealthCare Medical Group office staff}}]},top_results:}

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Hartford HealthCare’s Cancer Institute is part of their Institute Model, delivering comprehensive cancer care across specialties (including medical and radiation oncology, surgery, and supportive services) with a focus on affordability and integrated expertise. The page highlights four Hartford-area offices under Hartford HealthCare, but does not list a specific “West Hartford” cancer institute location. Likely locations in the Hartford area include: - Hartford area offices (e.g., One State Street or 100 Pearl Street, Hartford, CT 06103) If you need a definitive West Hartford location for the Cancer Institute, please provide a link to a West Hartford page or I can look up current West Hartford cancer care sites within Hartford HealthCare.

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