Urgent Care & Walk-in Clinic in West Haven, CT
Emergency Medicine • West Haven, CT
Clinic Type
Emergency Medicine
Address
354 Saw Mill Rd., West Haven, CT 06516
Phone
+12038967000
afcwesthaventeam@afcurgentcare.com
Opening Hours
Monday - Friday: 8:00 AM - 7:00 PM; Saturday - Sunday: 8:00 AM - 6:00 PM
Emergency Care
Emergency Medicine / Urgent Care / Walk-in clinic
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for Walk-ins?
Walk-ins Welcome
Do you offer DOT physicals?
Fastest DOT and Immigration Physical in New Haven County
Commitments
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (Aggregate/Google): 4.8/5 (1,189 reviews)
- Solv Health (DOCS Urgent Care): 4.4/5 (1,397 ratings)
- Solv Health (Hartford HealthCare-GoHealth): 4.9/5 (8 ratings)
Patients praise
- Efficient and professional staff experiences reported by many patients
- Easy online registration and appointment booking options
- Generally clean and well-maintained facilities
- Timely resolution of health queries and tests
Common complaints
- Long wait times, especially for walk-in patients
- Issues with prescription submission or communication
- Instances of perceived unfriendly or unhelpful staff behavior
- Language barriers in communication at some locations
"Online registration is easy. Staff is knowledgeable and always so kind. The building is very clean. Highly recommended."
— Birdeye user review for AFC Urgent Care"When to DOCS west haven. Very unfriendly staff and waiting so long in a room. . at one point I thought they forget I was there. When all was said and done..my prescription was never sent to CVS."
— Top Rated Local review for DOCS Urgent Care"I woke up with a sore throat in the morning and was able to schedule an appointment for that afternoon with ease. All staff members were very efficient and there was no wait time."
— Solv Health review for Hartford HealthCare-GoHealth Urgent CareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Urgent Care & Walk-in Clinic in West Haven, CT
- Walk-in Urgent Care in West Haven, CT - Docs Medical Group — Oct 19, 2025
- DOCS Medical Group, West Haven - Book Online - Solv Health — Jun 19, 2026
- AFC Urgent Care West Haven Expands Services to Include Primary Care Starting August 4 — Jul 17, 2025
- RCN America - CTRI: AFC Urgent Care West Haven Expands Services to Include Primary Care Starting August 4 — Apr 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in West Haven
DOCS Medical Group offers walk-in urgent care in Connecticut, including a West Haven location. Key details: - Parent brand: DOCS Medical Group (aka DOCS Urgent Care) - Services: urgent care, primary care, sleep therapy, allergy care, chiropractic, and other medical services - Locations: 20 offices in the United States, with presence in Connecticut (West Haven area among sites) - Headquarters: East Haven, CT; main site listed at 317 Foxon Rd, East Haven, CT 06513 - Contact: general inquiries via contact@docsofct.com; phone numbers shown for CT offices - Open model: walk-in urgent care with extended hours and weekend availability in many locations If you’re specifically seeking Walk-in Urgent Care in West Haven, CT, DOCS Medical Group is the CT network that operates urgent care facilities in the region and across Connecticut, offering same-day care without an appointment. For exact hours and the closest West Haven unit, check the West Haven/CT locations page on their site or contact the office directly.
The Physicians Alliance of Connecticut (PACT) is a multi-specialty medical group based in Branford, CT, with over 100 physician members and 35 staff. It aims to preserve and strengthen private medical practice in the greater New Haven area by handling business operations so physicians can focus on patient care. PACT operates through a model that gives member practices autonomy while providing extensive management services via its sister organization, PACT MSO. While the company highlights collaboration across multiple specialties and private-practice support, there is no explicit mention of urgent care services or a West Haven location in the provided details. If you need urgent care specifically in West Haven, you may want to contact PACT directly at info@pactmd.com or (203) 488-7228 to confirm current urgent care services or nearest West Haven-affiliated providers.
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