Walk in Urgent Care West Haven CT | DOCS Medical Group
Emergency Medicine • West Haven, CT • Since 2009
About
DOCS Medical Group offers walk-in urgent care in Connecticut, including a West Haven location. Key details: - Parent brand: DOCS Medical Group (aka DOCS Urgent Care) - Services: urgent care, primary care, sleep therapy, allergy care, chiropractic, and other medical services - Locations: 20 offices in the United States, with presence in Connecticut (West Haven area among sites) - Headquarters: East Haven, CT; main site listed at 317 Foxon Rd, East Haven, CT 06513 - Contact: general inquiries via contact@docsofct.com; phone numbers shown for CT offices - Open model: walk-in urgent care with extended hours and weekend availability in many locations If you’re specifically seeking Walk-in Urgent Care in West Haven, CT, DOCS Medical Group is the CT network that operates urgent care facilities in the region and across Connecticut, offering same-day care without an appointment. For exact hours and the closest West Haven unit, check the West Haven/CT locations page on their site or contact the office directly.
Clinic Type
Emergency Medicine
Address
636 Campbell Ave, West Haven, CT 06516
Phone
+12036911584
careers@docsofct.com
Opening Hours
Weekdays: 8am-8pm; Weekends: 8am-4pm
Emergency Care
Urgent care for non-life-threatening conditions; not for major emergencies
Services Offered
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Insurance & Payment
Languages Spoken
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FAQs
Do they accept insurance?
We accept all major insurance providers.
What types of conditions do you treat at the West Haven Walk-in Urgent Care?
Non-life-threatening conditions that require attention within 24 hours.
What are the hours for the West Haven location?
Weekdays 8am-8pm, Weekends 8am-4pm.
Do you accept insurance?
We accept all major insurance providers.
Is this an ER replacement or a true urgent care?
Urgent care with prompt, high-quality care for non-life-threatening conditions, typically avoiding ER visits.
Do you have a patient portal?
Yes, Stay connected with the DOCS Medical Patient Portal.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv Health: 4.4 out of 5 stars (1,397 reviews)
- Top Rated Local: 4.2 out of 5 stars (aggregate of external sources) (319 reviews on Solv Health)
Patients praise
- Friendly and compassionate staff members
- Convenient scheduling and online booking options
- Thoroughness of care in many instances
- Helpful front desk team
Common complaints
- Long wait times even with appointments
- Issues with prescription management and follow-up
- Occasional reports of unprofessional or rude staff/providers
- Concerns regarding quality of care/misdiagnosis
"The check in process is long and then the waiting process is longer."
— Solv Health Patient Review"Very unfriendly staff and waiting so long in a room... my prescription was never sent to CVS."
— Top Rated Local Patient Review"Friendly staff. Scheduling was easy. Check in was very good and the care from staff was as usual, beyond and above amazing."
— Solv Health Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- AFC Urgent Care West Haven Expands Services to Include Primary Care Starting August 4 — Jul 17, 2025
- Boguslawa Unger - Nurse Practitioner in East Haven, CT — May 14, 2026
- Primary Care Through Genesis Medica - Bridges Healthcare — Oct 6, 2025
- Di Yi He - Nurse Practitioner in West Haven, CT — Jun 11, 2026
- Docs Medical Group, Inc. dba Pulse Urgent Care Enforcement Action | HHS | CourtRules.app — Dec 28, 2025
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in West Haven
The Physicians Alliance of Connecticut (PACT) is a multi-specialty medical group based in Branford, CT, with over 100 physician members and 35 staff. It aims to preserve and strengthen private medical practice in the greater New Haven area by handling business operations so physicians can focus on patient care. PACT operates through a model that gives member practices autonomy while providing extensive management services via its sister organization, PACT MSO. While the company highlights collaboration across multiple specialties and private-practice support, there is no explicit mention of urgent care services or a West Haven location in the provided details. If you need urgent care specifically in West Haven, you may want to contact PACT directly at info@pactmd.com or (203) 488-7228 to confirm current urgent care services or nearest West Haven-affiliated providers.
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