Urgent Care in West Haven - Physicians Alliance of Connecticut
Emergency Medicine • West Haven, CT
About
The Physicians Alliance of Connecticut (PACT) is a multi-specialty medical group based in Branford, CT, with over 100 physician members and 35 staff. It aims to preserve and strengthen private medical practice in the greater New Haven area by handling business operations so physicians can focus on patient care. PACT operates through a model that gives member practices autonomy while providing extensive management services via its sister organization, PACT MSO. While the company highlights collaboration across multiple specialties and private-practice support, there is no explicit mention of urgent care services or a West Haven location in the provided details. If you need urgent care specifically in West Haven, you may want to contact PACT directly at info@pactmd.com or (203) 488-7228 to confirm current urgent care services or nearest West Haven-affiliated providers.
Clinic Type
Emergency Medicine
Address
322 E Main St, Branford, Connecticut 06405, US
Phone
2034887228
dmontesi@pactmd.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Aggregated directory sites: 3.3/5 (33 reviews)
- WebMD: Not generally available (limited) (1 review)
Patients praise
- Many patients praise specific individual doctors and providers for being thorough, compassionate, and attentive
- Patients value the ability to get timely appointments and the personalized care typical of a private practice environment
- Reports of staff being described as fantastic and helpful by satisfied patients
Common complaints
- Reports of rude front desk and administrative staff
- Complaints regarding difficulty getting referrals or lack of responsiveness to medical concerns
- Specific negative feedback regarding a past, serious medical incident at a separate, non-urgent care division
- General poor "at home care" feedback reported on directory sites
"The front desk staff is really rude... I was met with blank stares... I was basically being treated as if my presence was a problem."
— Third-party review aggregator"Dr. Lena Wu Rivas is by far the best Medical provider I have seen in my 61 years. She is always friendly, thoughtful, and puts our concerns first."
— Physicians Alliance of Connecticut Website"Dr. Lazarides takes the time to listen to any of my complaints and works with me for the best solution for me, for my budget, and for my health."
— Physicians Alliance of Connecticut WebsiteSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- AFC Urgent Care West Haven Expands Services to Include Primary Care Starting August 4 — Jul 17, 2025
- Primary Care Through Genesis Medica - Bridges Healthcare — Oct 6, 2025
- Theresa E. Cohen - Physician Assistant in West Haven, CT — May 14, 2026
- Di Yi He - Nurse Practitioner in West Haven, CT — Jun 11, 2026
- Lu Bai - Nurse Practitioner in West Haven, CT — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in West Haven
DOCS Medical Group offers walk-in urgent care in Connecticut, including a West Haven location. Key details: - Parent brand: DOCS Medical Group (aka DOCS Urgent Care) - Services: urgent care, primary care, sleep therapy, allergy care, chiropractic, and other medical services - Locations: 20 offices in the United States, with presence in Connecticut (West Haven area among sites) - Headquarters: East Haven, CT; main site listed at 317 Foxon Rd, East Haven, CT 06513 - Contact: general inquiries via contact@docsofct.com; phone numbers shown for CT offices - Open model: walk-in urgent care with extended hours and weekend availability in many locations If you’re specifically seeking Walk-in Urgent Care in West Haven, CT, DOCS Medical Group is the CT network that operates urgent care facilities in the region and across Connecticut, offering same-day care without an appointment. For exact hours and the closest West Haven unit, check the West Haven/CT locations page on their site or contact the office directly.
Comparing your options?
See other emergency medicine clinics in West Haven, or search the full directory by insurance, ratings, and more.