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VA Connecticut Healthcare System | Laboratory Medicine

Pathology • West Haven, CT

About

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Clinic Type

Pathology

Address

VA Connecticut Healthcare System (West Haven and Newington) and community-based outpatient clinics (CBOCs) in Connecticut

Phone

+12039325711;2908

Email

sheldon.campbell@yale.edu

Opening Hours

Chemistry, Hematology, and Blood Bank open 24/7; Microbiology staffed during the day, 7 days a week; Molecular Diagnostics, Virology, and Mycobacteriology open during the day, M-F

Website

https://medicine.yale.edu/labmed/clinical-service/vaconnecticut/

Services Offered

Laboratory Medicine
Pathology
Transfusion services
Laboratory testing
Pathologic diagnoses
Molecular Diagnostics
Virology
Mycobacteriology
Specimen Acquisition and Processing
Blood Bank
Hematology
Chemistry
Microbiology
Specimen processing and acquisition

Technology & Equipment

Chemistry
Hematology
Blood Bank
Microbiology
Molecular Diagnostics
Mycobacteriology
Virology

Team

Four attending faculty, Not specified — Laboratory Medicine Section faculty

Insurance & Payment

—

Languages Spoken

—

Social Media

Twitter

What Patients Say

Overall sentiment across review platforms: positive

Hospital and quality reporting services (HCAHPS/SAIL): 4.0 out of 5 stars (415 completed patient surveys)
TrustReviewers.com: 4.3 out of 5 stars (71 reviews)

Patients praise

High quality of care ratings (4 out of 5 stars)
Effective nurse and doctor communication
Strong collaboration with Yale medical professionals

Common complaints

Unanswered phone calls from patients/veterans
Administrative and communication inefficiencies reported in OIG inspections

"Amazing people work here. Proximity and interaction with Yale is amazing."

— Yelp user review

"The nurses, attendants and doctors in the Cardiac wing of the hospital (triple bypass surgery) were all very good, knowledgeable and attentive."

— TrustReviewers.com user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

West Haven VA Medical Center | VA Connecticut Health Care - VA.gov — Dec 9, 2025
About Us | VA Connecticut Health Care | Veterans Affairs — Dec 9, 2025
VA Connecticut Healthcare System - West Haven - CT — Aug 15, 2025
Contact Us | VA Connecticut Health Care | Veterans Affairs — Jan 16, 2026
MHS Courtney Szumilas — Apr 16, 2026

Information sourced from the clinic's website as of July 11, 2026.

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