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About

SportsMed Physical Therapy in West Haven, CT offers physical therapy, occupational and hand therapy, chiropractic care, and acupuncture services. Located at 764 Campbell Ave, the clinic provides direct access to care without a referral and accepts most insurance plans. The clinic is part of SportsMed's network of over 50 locations across New Jersey and Connecticut.

Clinic Type

Pathology

Address

764 Campbell Ave, Unit #D, West Haven, CT, 06516

Phone

2039096470

Email

mario@spineandsportsmed.com

Opening Hours

Mon – 8:00am – 7:00pm; Tue – 8:00am – 12:30pm; Wed – 8:00am – 7:00pm; Thu – 8:00am – 12:30pm; Fri – 8:00am – 7:00pm; Sat – closed; Sun – closed

Services Offered

  • Physical therapy

Insurance & Payment

—

Languages Spoken

—

Awards & Accreditations

  • Award-Winning Location

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (AFC Urgent Care West Haven): 4.8 stars (1,189 reviews)
  • West Haven VA Medical Center (HCAHPS): 4 out of 5 stars (415 patient surveys)
  • Trustpilot (Yale New Haven Hospital): 3.3 out of 5 stars (1 review listed (Trustpilot))
  • West Haven Center for Nursing & Rehabilitation (CMS): 2 out of 5 stars (CMS-rated)

Patients praise

  • Efficient and quick service in urgent care settings
  • Knowledgeable and kind staff interactions reported by some patients
  • High patient recommendation rates for specific facilities like the VA Medical Center
  • Clinical thoroughness and patient-centered care mentioned for individual practitioners

Common complaints

  • Staff shortages leading to uneven care and delayed assistance
  • Communication gaps, particularly between staff and patients/families
  • Concerns regarding facility cleanliness and odors in nursing homes
  • Inconsistent professional behavior and responsiveness from staff
  • Negative experiences with long wait times in urgent care and hospital settings

"Online registration is easy. Staff is knowledgeable and always so kind. The building is very clean. Highly recommended."

— Birdeye (AFC Urgent Care West Haven)

"The place is horrible; the mother-in-law never received her food... Care was uneven due to staff shortages and many workers being unengaged or unresponsive."

— Seniors.fyi (Regalcare at West Haven)

"I was neglected by staff, made to feel like a burden, lied to, gaslit... More of a torture chamber than a hospital."

— LocalityBiz (Yale New Haven Hospital - Smilow Cancer Hospital)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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