Health MD Urgent Care: Urgent Care Center | Urgent Care | West ...
Primary Care • West Springfield, MA • 1 (West Springfield) locations
About
Health MD Urgent Care is a small urgent care center based in West Springfield, MA that treats acute and non-urgent medical issues. Key details: - Location: West Springfield, Massachusetts - Services: Urgent care for acute/non-urgent medical problems; includes pediatric urgent care and lab testing - Contact: (413) 206-4207, (413) 324-4266 - Staffing: 2 employees (specialists in medical care) - Web presence: healthmdurgentcare.com; ~1,692 monthly visits; strong local presence (Top country: United States) - Status: Private healthcare provider with basic online footprint and limited workforce turnover If you’re looking for immediate care in West Springfield for non-emergency issues, Health MD Urgent Care is a local option to consider.
Clinic Type
Primary Care
Address
Health MD Urgent Care, West Springfield, MA, off I-91 on Riverdale Road
Phone
413-324-4266
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Opening Hours
7 Days A Week, 8:00 AM - 8:00 PM (Mon-Sun)
Telehealth
available (virtual visits)
Emergency Care
Emergency care not explicitly listed; suggests immediate care and directs to Emergency Room for emergencies
Services Offered
Technology & Equipment
Insurance & Payment
Please call your insurance company to confirm your coverage.
Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: positive
- Google/Birdeye: 4.2 out of 5 stars (based on 171 reviews) (171)
- Apple Maps: 91% positive (based on 11 ratings) (11)
Patients praise
- Helpful and friendly staff and doctors
- Efficient and prompt service when using the online appointment system
- High quality of medical care provided
- Convenient location and extended hours
- Appreciation for doctor follow-up calls
Common complaints
- Long wait times despite having an appointment
- Rude or unaccommodating reception staff
- Concerns regarding cleanliness of the facility
- Issues with follow-up communication regarding test results
- Billing or insurance-related frustrations
"The best doctors and staff! We have been multiple times with our almost 2 year old when he’s been sick and the staff is amazing!"
— Loc8NearMe Review (November 2025)"No point of reserving an appointment . Better off going to the ER the visit time will probably be less."
— Birdeye Review (July 2026)"Receptionist are rude and lack customer service."
— Yahoo Local/Yelp ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Inova- GoHealth Urgent Care, West Springfield - Book Online - Urgent Care in Springfield, VA 22152 | Solv — Mar 12, 2026
- Holyoke Medical Center expands services in Springfield — Oct 25, 2025
- HMC EXPANDS SERVICES IN SPRINGFIELD - Holyoke Health — Oct 30, 2025
- UPMC, GoHealth Urgent Care add 81 clinics across Pennsylvania, West Virginia - Becker’s ASC — Jul 31, 2025
- Holyoke Medical Center Expands Services in Springfield - Health Care News — Oct 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
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