Walk-In Clinic & Urgent Care in West Springfield, MA | AFC
Primary Care • West Springfield, MA • Since 2017
About
Summary: AFC Urgent Care Bedford is a walk-in urgent care center (open daily 8am–8pm) serving Bedford and surrounding communities in MA, including Concord, Lexington, and Acton. It offers non-life threatening care for adults and children over 1, with on-site X-ray and lab, accepts most major insurance, and provides occupational health, same-day physicals, vaccines for travel, and COVID-19 testing. No appointment is needed. Located at 154 Great Road, Bedford, MA. If you’re seeking a similar West Springfield option, note this page is specifically for Bedford; AFC operates multiple locations, including a West Springfield site, but details would differ per location.
Clinic Type
Primary Care
Address
18 Union Street, West Springfield, MA 01089
Phone
(413) 781-0100
springfieldteam@afcurgentcare.com
Opening Hours
Monday - Friday: 8:00 AM - 8:00 PM; Saturday - Sunday: 8:00 AM - 5:00 PM
Emergency Care
Emergency care available (emergency room alternative information referenced)
Services Offered
Insurance & Payment
Walk-in, Credit/Debit, Cash, Insurance, Self-pay, Pay Your Bill
Languages Spoken
FAQs
What are the hours?
Monday - Friday: 8:00 AM - 8:00 PM; Saturday - Sunday: 8:00 AM - 5:00 PM
Is walk-in welcome?
Walk-ins welcome
What Patients Say
Overall sentiment across review platforms: positive
- Various business directories and review platforms: 4.5 out of 5 stars
Patients praise
- Efficient and quick appointment process (when booked in advance)
- Friendly, knowledgeable, and professional staff
- Clean and comfortable facility
- Effective treatment for minor ailments
Common complaints
- Long wait times
- Turned away from receiving care without an appointment or late in the day
- Perceived inconsistency in diagnostic thoroughness
"Very welcoming staff! Friendly, caring, considerate, understanding, professional are words I would use to describe the Staff/Dr. The facility was very clean."
— AFC Urgent Care Testimonials page"AFC on union is TERRIBLE. They have good reviews so I thought I would try them, EVERY. SINGLE. TIME it's a long wait time or they turn me away."
— Facebook public postSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Holyoke Medical Center expands services in Springfield — Oct 25, 2025
- Holyoke Medical Center expands services in Springfield — Oct 27, 2025
- New England Development. Westgate Mall Announces Opening of American Family Care. — Aug 28, 2025
- OrthoMA expands with new location in Wilbraham — Apr 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in West Springfield
Health MD Urgent Care is a small urgent care center based in West Springfield, MA that treats acute and non-urgent medical issues. Key details: - Location: West Springfield, Massachusetts - Services: Urgent care for acute/non-urgent medical problems; includes pediatric urgent care and lab testing - Contact: (413) 206-4207, (413) 324-4266 - Staffing: 2 employees (specialists in medical care) - Web presence: healthmdurgentcare.com; ~1,692 monthly visits; strong local presence (Top country: United States) - Status: Private healthcare provider with basic online footprint and limited workforce turnover If you’re looking for immediate care in West Springfield for non-emergency issues, Health MD Urgent Care is a local option to consider.
Baystate Health provides a searchable directory to find primary care providers and specialists within its western Massachusetts network, including Baystate Medical Practices. You can search by condition, symptom, specialty, or physician name to locate providers and make appointments. The page lists two Baystate Health offices: 780 Chestnut St, Springfield, MA 01107 and 115 W Silver St Ste 115, Westfield, MA 01040. If you’re looking for West Side Adult Medicine in West Springfield, use the provider search to locate the corresponding Baystate clinicians or clinics serving that area and proceed to book an appointment.
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