Health MD Urgent Care: Urgent Care Center | Urgent Care | West ...
Walk-In Clinic • West Springfield, MA • Not provided locations
About
Health MD Urgent Care is a small urgent care center in West Springfield, MA, focusing on acute and non-urgent medical problems. Key details: - Location: West Springfield, Massachusetts - Services: Urgent care for acute/non-urgent issues; includes lab testing and pediatric urgent care among listed categories - Staff: 2 employees; all are specialists in the medical area - Contact: (413) 206-4207; (413) 324-4266 - Web presence: Homepage healthmdurgentcare.com; ~1,692 monthly visits; low bounce rate (0.7%); pages per visit ~1.5 - Network footprint: LinkedIn presence; small scale practice with connections to Baystate Health - Audience: Primarily United States-based If you’re seeking urgent care in West Springfield, Health MD Urgent Care is a very small center with basic urgent/care services and minimal staff. For more complex needs or larger facilities, you might consider nearby hospitals or larger urgent care networks.
Clinic Type
Walk-In Clinic
Address
Riverdale Road, West Springfield, MA
Phone
Not provided in page text
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Opening Hours
8:00 AM - 8:00 PM, Monday - Sunday
Telehealth
Available (virtual visits)
Emergency Care
Emergency care not explicitly stated; mentions urgent care with open hours; advises go to Emergency Room for emergencies
Services Offered
Technology & Equipment
Insurance & Payment
Health MD Urgent Care is in-network with all major insurance companies; please call your insurance to confirm coverage.
Not specified
Languages Spoken
FAQs
Do you accept walk-ins?
Yes, walk-in patients are welcome without an appointment.
Are online appointments available?
Yes, online scheduling is available for those who prefer to book an appointment.
What services do you offer?
Urgent care for acute or non-urgent medical problems, walk-in welcome, on-site x-ray and laboratory, vaccines, student health, pediatric urgent care, etc.
Do you accept walk-ins or require appointments?
Walk-ins welcomed; online scheduling available for appointments.
Where is Health MD Urgent Care located?
Located off I-91 in West Springfield, MA on Riverdale Road.
Do you accept insurance?
Yes, in-network with all major insurance companies; confirm with your insurer.
How can I book an appointment?
Book online for in-person or virtual visits.
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye/Google aggregate: 4.2 out of 5 stars (based on 171 reviews) (171 reviews)
- Apple Maps: 91% positive rating (11 ratings)
Patients praise
- Knowledgeable and kind medical staff and doctors
- Efficient and prompt care for many patients
- Convenient online scheduling and registration system
- Helpful and accommodating service for recurring visits
- Effective treatment for children and various illnesses
Common complaints
- Long wait times despite having an appointment
- Rude or unhelpful reception staff
- Issues with communication regarding test results
- Concerns about billing/insurance acceptance
- Environment described as chaotic or unclean by some patients
"Absolutely GREAT!!! I schedule my appt online and register as well, very prompt service when you arrive."
— Loc8NearMe/Recent Review"No point of reserving an appointment . Better off going to the ER the visit time will probably be less."
— Birdeye/Google Review"The staff are very accommodating and nice. Best urgent care I have ever been to by far!"
— Yelp ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Inova- GoHealth Urgent Care, West Springfield - Book Online - Urgent Care in Springfield, VA 22152 | Solv — Mar 12, 2026
- Holyoke Medical Center expands services in Springfield — Oct 25, 2025
- HMC EXPANDS SERVICES IN SPRINGFIELD - Holyoke Health — Oct 30, 2025
- UPMC, GoHealth Urgent Care add 81 clinics across Pennsylvania, West Virginia - Becker’s ASC — Jul 31, 2025
- Holyoke Medical Center Expands Services in Springfield - Health Care News — Oct 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
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