MinuteClinic Locations in Westspringfield, MA - CVS
Walk-In Clinic • West Springfield, MA • Since 2000
About
Summary: The CVS MinuteClinic page for CVS.com lists three United States locations, all in Woonsocket, Rhode Island (the headquarters). It does not show any MinuteClinic locations in West Springfield, MA. If you’re looking for MinuteClinic in West Springfield, MA, you may need to search CVS’s site for Massachusetts locations or call ahead to confirm availability.
Clinic Type
Walk-In Clinic
Address
Westspringfield, MA
Phone
#1-866-389-2727
jobs@cvshealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Local business review sites and directories: Generally low, often ranging from 1 to 2 stars for the pharmacy/store experience (Multiple negative reviews cited across various platforms)
Patients praise
- MinuteClinic practitioners described as professional, efficient, and thorough
- Convenient, clean, and accessible clinic environment
- Easy online appointment scheduling for clinic services
- Effective and prompt care for minor illnesses and vaccinations
Common complaints
- Poor pharmacy communication and customer service
- Difficulty reaching pharmacy staff by phone
- Long wait times and prescription refill issues
- General store cleanliness and maintenance concerns
- Negative experiences with specific pharmacy staff members
"The CVS Pharmacy on Riverdale has been consistently awful to deal with. Every time I have a prescription sent there... something goes wrong."
— LocalityBiz Review"The CVS MinuteClinic location is very clean. They are very professional they listen to you. They’re very thorough very caring."
— Loc8NearMe Review"My experience was amazing. The nurse practitioner that treated me, was absolutely amazing! I will never go back to another urgent care-minute clinic on Riverdale Road in West Springfield is my new medical clinic to go to."
— CVS MinuteClinic Website ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Primary care push by CVS meets resistance — Aug 20, 2025
- Holyoke Medical Center expands services in Springfield — Oct 25, 2025
- Holyoke Medical Center expands services in Springfield — Oct 27, 2025
- Kathleen A. Haughton, NP - Nurse Practitioner in West Springfield, MA — May 14, 2026
- Locally-owned pharmacy bringing new location, market to Springfield neighborhood — Jul 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
More walk-in clinic clinics in West Springfield
Summary: AFC Urgent Care Bedford is a walk-in urgent care center (open daily 8am–8pm) serving Bedford and surrounding communities in MA, including Concord, Lexington, and Acton. It offers non-life threatening care for adults and children over 1, with on-site X-ray and lab, accepts most major insurance, and provides occupational health, same-day physicals, vaccines for travel, and COVID-19 testing. No appointment is needed. Located at 154 Great Road, Bedford, MA. If you’re seeking a similar West Springfield option, note this page is specifically for Bedford; AFC operates multiple locations, including a West Springfield site, but details would differ per location.
Health MD Urgent Care is a small urgent care center in West Springfield, MA, focusing on acute and non-urgent medical problems. Key details: - Location: West Springfield, Massachusetts - Services: Urgent care for acute/non-urgent issues; includes lab testing and pediatric urgent care among listed categories - Staff: 2 employees; all are specialists in the medical area - Contact: (413) 206-4207; (413) 324-4266 - Web presence: Homepage healthmdurgentcare.com; ~1,692 monthly visits; low bounce rate (0.7%); pages per visit ~1.5 - Network footprint: LinkedIn presence; small scale practice with connections to Baystate Health - Audience: Primarily United States-based If you’re seeking urgent care in West Springfield, Health MD Urgent Care is a very small center with basic urgent/care services and minimal staff. For more complex needs or larger facilities, you might consider nearby hospitals or larger urgent care networks.
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