Medallus Urgent Care in West Valley | On Demand Primary Care |
Laboratory Services • West Valley City, UT
Clinic Type
Laboratory Services
Address
3451 South 5600 West, West Valley City, UT 84120
Phone
(801) 335-9223
—
Opening Hours
Monday – Sunday 9AM to 8PM
Emergency Care
false
Services Offered
Insurance & Payment
We accept most major insurance plans. No insurance? No problem. Ask about our affordable membership program for just $10 per visit.
cash, credit/debit cards, insurance, cash pay, membership program with $10 per visit
Languages Spoken
Pricing
Current Offers
$10 visits with membership program — $10
FAQs
Do I need an appointment?
No appointment needed; walk-ins welcome.
Do I need an appointment for urgent care?
Walk-ins welcome.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv Health: 1.0/5 average (includes wait-time 4.0, quality of care 1.0, bedside manner 1.0, staff friendliness 2.0, and overall 1.0) (Not stated on snippet (Solv page shows averages by category))
- Apple Maps: 1.9 (as shown by snippet) (Not stated on snippet)
- Bippermedia (aggregated reviews): 3.3 (402 reviews)
- Yelp: Not provided in snippet (18 reviews listed) (18 reviews)
Patients praise
- Professional/friendly staff and good care in some reviews
- Quick check-ins/prompt service and being seen and out efficiently (in some positive reviews)
- Convenient services for urgent care and on-demand primary care with walk-in/late hours
Common complaints
- Long wait times/delays (including hour-and-a-half waits or seen well after appointment time)
- Rude or very negative staff interactions (e.g., described as very rude)
- Concerns about quality/medication comfort or billing/financial disputes (e.g., charged more than expected)
"“Absolutely terrible. Me and one other person and i waited an HOUR AND A HALF.”"
— Yahoo/local review excerpt (Medallus Urgent Care - American Fork page)"“horrible staff! very rude! The nurse was extremely rude”"
— Apple Maps (West Valley) snippet"“I've been here a few times, and enjoyed each experience… The only reason I didn't give 5 stars was because of the wait time.”"
— helpyouachieve.com customer review excerpt (West Valley City)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Rebecca LaFavor, FNP at Medallus Urgent Care in Jamestown, ND — Jan 21, 2026
- Kiln - Lehi — Sep 3, 2025
- What's Going Around in West Valley City, Utah (May 2026) | Local Health Signal — May 1, 2026
- MY DR NOW Opens Fourth Clinic in Surprise, Continues West Valley Growth as Multi-State Expansion Begins — May 26, 2026
- New Walk-In Clinic Opens in West Las Vegas – Local Health Alert — Mar 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
More laboratory services clinics in West Valley City
Summary: West Valley Medical Center in Caldwell, Idaho (part of HCA Healthcare) is a 150-bed hospital serving Canyon County with outpatient and inpatient care. The center offers diagnostic and laboratory services through its outpatient lab and imaging departments, which welcome walk-ins. Key roles include Medical Lab Scientist leads and laboratory directors, indicating active diagnostic operations. The facility emphasizes advanced technology and comprehensive specialties (cardiology, oncology, orthopedics) and operates from 1717 Arlington Ave, Caldwell, ID 83605. For diagnostics and lab inquiries, contact the hospital at (208) 455-3995 or the general line (844) 706-8773.
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