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About

Valley Cities Auburn Clinic provides community behavioral health services in Auburn, WA. As part of Valley Cities’ network of neighborhood clinics, it offers access to outpatient mental health and substance use services, leveraging the organization's 1965 heritage in South King County. The Auburn clinic is one of eight offices nationwide, with locations including Kent (HQ), Des Moines, Federal Way, Renton, and Seattle-area sites. If you’re seeking specific services, contact details and clinic hours for the Auburn location can be found under Valley Cities’ Auburn office information.

Clinic Type

Behavioral Health

Address

2704 I Street NE, Auburn, WA 98002

Phone

(253) 833-7444

Email

feedback@valleycities.org

Opening Hours

Call Center Hours 7:30AM-6:30PM; Monday-Thursday 8:30AM-6:30PM; Fridays 8:30AM-5:00PM

Telehealth

https://valleycities.org/telehealth-portal/

Emergency Care

24/7 Crisis Services

Services Offered

  • Mental Health
  • Housing Programs
  • Substance Use Disorder (SUD)
  • Counseling
  • Extended Community Support (ECS) Program
  • Psychiatric Services with ARNPs
  • Next Day Appointment Program for crisis clients
  • WISe Program (Intensive mental health care services for children)
  • Case Management
  • Peer Services
  • Group TX
  • Medication Management
  • Medication Assisted Therapy (MAT)
  • Genoa Pharmacy

Insurance & Payment

Languages Spoken

  • English
  • Spanish
  • Tagalog
  • Igbo
  • Română
  • Español
  • Русский
  • Español (Español)
  • Telugu

FAQs

What services are available at Auburn Clinic?

Mental health services including Recovery Stories, Counseling, SUD, ECS, Psychiatric Services, Next Day Appointment Program for crisis clients, WISe, Case Management, Peer Services, and Group TX; SUD services including MAT and Genoa Pharmacy.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.4 out of 5 stars (based on 48 reviews across multiple locations) (48 reviews)

Patients praise

  • Some clients report positive experiences with supportive therapists, care navigators, and case managers
  • Recognition of staff dedication by some patients

Common complaints

  • Reports of staff being dismissive or perceived as uncaring
  • Concerns regarding quality of therapy and provider communication
  • Complaints about administrative issues and feeling unsupported during difficult personal times

"The people I've got to work with (therapists, vocational specialists, psychiatrists, peer supports, case managers) are genuine caring and supportive people."

Yelp user review

"whatever you do be watchful for a 'counselor' named Jonathan. he told my finance he's broken and can never be fixed causing my partner to feel even more alone."

Yelp user review

"Valley cities completely abandoned me, leaving me a destroyed walking empty shell!!!"

Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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