
Health Affiliates Maine
Behavioral Health • Auburn, ME • Since 2010
About
Health Affiliates Maine (HAM) is a private, statewide mental health and substance use agency based in Auburn, Maine (founded 2010). The organization provides outpatient therapy, substance abuse counseling, case management, psychiatric treatment, and integrated care through a network of clinicians, case managers, and Behavioral Health Home teams across seven offices in Maine. HAM supports both individuals—aiming to normalize and reduce stigma around mental health—and mental health professionals—offering advocacy, insurance billing, and credentialing assistance to minimize administrative burdens. Key points: - Focus: Mental health care, substance use treatment, integrated services - Services: Outpatient therapy, substance abuse counseling, case management, psychiatric treatment - Reach: Statewide network with 7 offices; HQ in Auburn - Mission: Reduce stigma, promote resilience, and improve access to care - Contact: info@healthaffiliatesmaine.com; main phone options listed on site
Clinic Type
Behavioral Health
Address
306 Rodman Rd, Auburn, Maine 04240, US
Phone
18003832441
info@healthaffiliatesmaine.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- BirdEye: 2.6/5 (15 reviews)
- Rehab.com: 3.3/5 (12 reviews)
- Recovered.org: 3.85/5 (N/A (TrustScore))
Patients praise
- Accessibility through teletherapy and video sessions
- Flexible and personalized approach to finding the right care provider or case manager
- Positive workplace culture for clinicians, including focus on training, supervision, and self-care for employees
Common complaints
- Reports of mismatched or poor-fit provider/case worker assignments
- Concerns regarding professional conduct, including perceived bias or lack of neutrality in some providers
- Administrative frustrations such as long intake processes and paperwork, and concerns about billing priorities
- Reports of staff feeling underpaid and highly monitored in administrative roles
"They sent me one case worker who was not a good fit for me, and then asked me a lot of questions as to what kind of person I was looking for, then sent me the most wonderful, competent, knowledgeable person I could ever hope to find."
— User review on BirdEye/Rehab.com"Long tedious intake, lots of paperwork, very little actual help. I choose to do without your services, Billing MaineCare seems to be the priority not helping people."
— User review on BirdEye/Rehab.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Considering Private Practice in Maine? You Don't Have to Navigate ... — Mar 26, 2026
- MaineCare Therapists in Androscoggin County, ME — Dec 11, 2025
- Laura Sandberg - Health Affiliates Maine | LinkedIn — Aug 29, 2025
Information sourced from the clinic's website as of July 11, 2026.
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