Cayuga County Mental Health
Behavioral Health • Auburn, NY
About
Cayuga County Mental Health is a small government-linked E-Learning/health services provider based in Auburn, New York. Key details: - Location: 146 North St, Auburn, NY 13021-1889 (and another office in Auburn, NY) - Contact: cchealth@cayugacounty.us; Phone: +1 315 253 1560 - Status: Active; about 10 employees - Industry focus: Health & human services, medical and home health care; government operations - Website: cayugacounty.gov - Aliases: cayuga county mental health; the cayuga county health department - Leadership/structure: Roles include specialists, managers, and interns; regional government department with multiple talent sources and alumni connections If you’re looking for Auburn-specific health services or administrative information for Cayuga County Mental Health, this page confirms the main contact details and that the organization operates from two offices in Auburn.
Clinic Type
Behavioral Health
Address
146 North Street, Auburn, NY 13021
Phone
315-253-0341
laurel.baum@cnycares.org
Opening Hours
Walk-ins 8:30am–3:30pm Monday–Friday; services start same day
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
How can I start services?
Walk in to the clinic between 8:30am and 3:30pm Monday through Friday. Services will start on the same day.
What are the hours for starting services?
If you would like to start services, walk in to the clinic between 8:30am and 3:30pm Monday through Friday. Services will start on the same day.
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 2.62/5 stars (39 reviews)
Patients praise
- Appreciation for specific therapists and prescribers
- Instances of helpful care and attentive staff for some patients
Common complaints
- Perceived rudeness or lack of professionalism by front desk staff
- Concerns regarding the responsiveness or perceived dismissal of concerns by doctors and psychiatric staff
- Issues with medication management, including communication and prescription issues
- Concerns regarding facility safety, cleanliness, and bathroom privacy
- Complaints about appointment cancellations and administrative reliability
"Giving an extra star as I appreciate my therapist and prescriber immensely. Considering going elsewhere as the nurses are condescending and seem to never listen."
— Recovery.com"The people at the front desk are just rude and nasty. The doctors can’t be bothered. Absolutely terrible place."
— Mappca.com"Awesome people and place, Cayuga County isn’t pumping people up, so many nice people..."
— Mappca.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- [PDF] Resource List – Mental Health Services - Auburn, NY — Apr 29, 2026
- About - DBT in Schools — Oct 21, 2025
- [PDF] Mental Health Brochure 2025-2026.docx - AECSD.education — Aug 15, 2025
- [PDF] FAST Referral - Cayuga County — Jan 11, 2026
- RESOURCE DIRECTORY: Mental Health Services — Feb 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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