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Clinic Type

Family Medicine

Address

1171 Gatewood Drive, Auburn, AL

Phone

(334) 821-2708

Email

noreply@iqhealth.com

Opening Hours

8:00am - 5:00pm

Services Offered

  • Primary Care/Preventative Care
  • Pediatrics
  • Chronic Care
  • Acute/Urgent Care
  • Immunizations
  • Laboratory
  • EKG
  • Mental Health

Team

  • Mallory Willis — D.O.
  • Brian Wood — M.D.
  • Katherine Winchester — PA
  • Andrew Jones — M.D.

Insurance & Payment

—

Languages Spoken

—

Current Offers

New patient information

FAQs

What services are offered at Primary Medicine Associates?

PMAs services include Primary Care/Preventative Care, Pediatrics, Chronic Care, Acute/Urgent Care, Immunizations, Laboratory, EKG, and Mental Health.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Facebook: 84% recommendation rate (14 reviews)
  • LocalityBiz: Varied; includes low-star reviews specifically addressing administrative issues (Multiple individual reviews)

Patients praise

  • Some patients find the clinical visits to be thorough and pleasant
  • High recommendation rate on social media platforms (84%)

Common complaints

  • Difficulty with communication and getting responses to calls or voicemails
  • Delays in processing prescription refills and medical referrals
  • Lack of timely feedback on lab results
  • Frustration with follow-up procedures after visits

"The visit is always very nice and through when I go but like as of now... It takes days to get a response back."

— LocalityBiz review

"Did some labs on a Monday almost 3 weeks ago, and haven’t had any updates since then... They don’t seem to use email or any portal, so there’s no other mode of communication that I’ve been aware of."

— LocalityBiz review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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