CAMC
Primary Care • Charleston, WV • Since 1972
About
Summary: CAMC Charleston (Charleston Area Medical Center) is a nonprofit, teaching hospital system based in Charleston, WV, formed by the merger of Memorial, General, Women & Children’s, Teays Valley, and Greenbrier Valley facilities. It is the second-largest hospital in West Virginia with 838 staffed beds across five campuses and a strong emphasis on cardiac care, cancer services, neurology, orthopedics, trauma, pediatrics, and women’s health. CAMC operates as a tertiary teaching institution affiliated with West Virginia University and the West Virginia School of Osteopathic Medicine, hosting medical students, residents, fellows, and the DNAP program. It provides extensive community services, including significant uncompensated care (~$115M annually). For primary care and family medicine, CAMC offers networked services through its campuses and affiliated outpatient clinics, including locations in Charleston and surrounding areas, staffed by CAMC’s primary care and specialty physicians. Contact: 304-388-5432 or 304-345-4371. Website: camc.org.
Clinic Type
Primary Care
Address
501 Morris St., Charleston, WV 25301, US
Phone
%28304%29388-5432
patient_financial_services@camc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
What is CAMC Primary Care?
CAMC Primary Care providers diagnose, treat and coordinate care for adults, offering same-day appointments and referrals to specialists when needed.
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google: 4.5/5 stars (based on 28 reviews) (28 reviews)
- Healthgrades (CAMC Family Medicine Center): 1/5 stars (based on 1 review) (1 review)
- Healthgrades (Dr. Jaime Hayes): 4.3/5 stars (based on 10 ratings) (10 ratings)
- Healthgrades (Dr. E Robie): 4.7/5 stars (based on 24 ratings) (24 ratings)
- Vitals (Dr. John B. Kelly): 4.5/5 stars (based on 20 ratings) (20 ratings)
Patients praise
- Providers described as compassionate, respectful, and good listeners
- Appreciation for thorough care and appropriate specialist referrals
- Some patients report punctual, professional office staff
Common complaints
- Difficulty with administrative follow-through and communication
- Frustrations with appointment scheduling and long wait times
- Concerns regarding the teaching hospital model (seeing residents rather than established physicians)
- Mixed feedback on specific providers' bedside manner and treatment approaches
"After my first visit, I was so happy that I finally found someone who I feel like genuinely cared about my concerns. ... She was very patient when talking with me and did not get irritated when I asked a lot of questions."
— LocalityBiz (Review for CAMC Primary Care)"Be warned - this is a teaching hospital - you will see residents who are completing their education. ... The bad, they are constantly cycling through doctors and there will be absolutely no follow through."
— LocalityBiz (Review for CAMC Memorial Hospital : Family Medicine Center)"When I started going there. I seen Dr gribble she was a wonderful doctor. She left and they put me with Jonathan Lucas he is a poor excuse for a doctor."
— Healthgrades (Review for CAMC Family Medicine Center)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Welcome new physicians | Vandalia Health - CAMC — Aug 6, 2025
- Welcome new providers | Vandalia Health - CAMC — May 7, 2026
- Welcome new physicians | Vandalia Health - CAMC — Sep 11, 2025
- Welcome new providers | Vandalia Health - CAMC — Mar 12, 2026
- Medicine in Motion: How CAMC is bringing specialized care closer to you | Vandalia Health - CAMC — Feb 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
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