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About

Summary: CAMC Charleston (Charleston Area Medical Center) is a nonprofit, teaching hospital system based in Charleston, WV, formed by the merger of Memorial, General, Women & Children’s, Teays Valley, and Greenbrier Valley facilities. It is the second-largest hospital in West Virginia with 838 staffed beds across five campuses and a strong emphasis on cardiac care, cancer services, neurology, orthopedics, trauma, pediatrics, and women’s health. CAMC operates as a tertiary teaching institution affiliated with West Virginia University and the West Virginia School of Osteopathic Medicine, hosting medical students, residents, fellows, and the DNAP program. It provides extensive community services, including significant uncompensated care (~$115M annually). For primary care and family medicine, CAMC offers networked services through its campuses and affiliated outpatient clinics, including locations in Charleston and surrounding areas, staffed by CAMC’s primary care and specialty physicians. Contact: 304-388-5432 or 304-345-4371. Website: camc.org.

Clinic Type

Primary Care

Address

501 Morris St., Charleston, WV 25301, US

Phone

%28304%29388-5432

Email

patient_financial_services@camc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • Family Practice
  • Preventive Care
  • Chronic Disease Management
  • Routine Health Screenings
  • Allergies
  • Arthritis
  • Back pain
  • Bone Density Testing - DEXA Scan
  • Bronchitis
  • COVID-19
  • Constipation
  • Cough
  • Depression and anxiety
  • Dermatitis
  • Diabetes management
  • Diarrhea
  • Disease prevention
  • Dizziness
  • Eczema
  • Fever
  • Gastroesophageal reflux (GERD)
  • Gout
  • Headaches
  • Heartburn
  • High blood pressure
  • High cholesterol
  • Hypothyroidism
  • Influenza
  • Insomnia
  • Nausea and vomiting
  • Obesity
  • Pink Eye
  • Rashes
  • Respiratory infections
  • Shingles
  • Sinus infections
  • Sore throat
  • Sprains and strains
  • Urinary tract infections

Insurance & Payment

—

Languages Spoken

  • English

FAQs

What is CAMC Primary Care?

CAMC Primary Care providers diagnose, treat and coordinate care for adults, offering same-day appointments and referrals to specialists when needed.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google: 4.5/5 stars (based on 28 reviews) (28 reviews)
  • Healthgrades (CAMC Family Medicine Center): 1/5 stars (based on 1 review) (1 review)
  • Healthgrades (Dr. Jaime Hayes): 4.3/5 stars (based on 10 ratings) (10 ratings)
  • Healthgrades (Dr. E Robie): 4.7/5 stars (based on 24 ratings) (24 ratings)
  • Vitals (Dr. John B. Kelly): 4.5/5 stars (based on 20 ratings) (20 ratings)

Patients praise

  • Providers described as compassionate, respectful, and good listeners
  • Appreciation for thorough care and appropriate specialist referrals
  • Some patients report punctual, professional office staff

Common complaints

  • Difficulty with administrative follow-through and communication
  • Frustrations with appointment scheduling and long wait times
  • Concerns regarding the teaching hospital model (seeing residents rather than established physicians)
  • Mixed feedback on specific providers' bedside manner and treatment approaches

"After my first visit, I was so happy that I finally found someone who I feel like genuinely cared about my concerns. ... She was very patient when talking with me and did not get irritated when I asked a lot of questions."

— LocalityBiz (Review for CAMC Primary Care)

"Be warned - this is a teaching hospital - you will see residents who are completing their education. ... The bad, they are constantly cycling through doctors and there will be absolutely no follow through."

— LocalityBiz (Review for CAMC Memorial Hospital : Family Medicine Center)

"When I started going there. I seen Dr gribble she was a wonderful doctor. She left and they put me with Jonathan Lucas he is a poor excuse for a doctor."

— Healthgrades (Review for CAMC Family Medicine Center)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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