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Clinic Type

Primary Care

Address

116 W. Buchanan Ave., Charleston, IL

Phone

217-345-7700

Email

sblbillingquestions@sblhs.org

Opening Hours

Hours: 7 am to 5 pm – Monday through Thursday; 8 am to noon – Friday

Services Offered

  • Family Medicine
  • Pediatrics
  • Primary Care
  • Laboratory
  • Radiology
  • Outpatient care
  • Portal/Patient Portal access
  • Appointments/Refills

Team

  • Joan Alvarado, MD — MD
  • Sanjay Garg, MD — MD
  • Seema Garg, MD — MD
  • Mark D. Emenecker, DO — DO
  • Erica Perrino, MD — MD

Insurance & Payment

Languages Spoken

FAQs

What are the hours for Charleston Family Practice?

Hours: 7 am to 5 pm – Monday through Thursday 8 am to noon – Friday

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Sarah Bush Lincoln Official Site: 4.7 out of 5 (143 ratings for Mark D. Emenecker, DO)
  • WebMD: 3.5 out of 5 (19 ratings with 4 reviews for Mark D. Emenecker, MD)
  • WebMD: 4.0 out of 5 (11 ratings with 4 reviews for Dr. Joan Alvarado, MD)

Patients praise

  • Professionalism of individual providers
  • High satisfaction with clinical care quality and listening skills from specific physicians
  • Generally positive staff interactions reported in specific patient experiences

Common complaints

  • Variability in wait times
  • Mixed feedback regarding staff responsiveness and follow-up communication

"Dr Alvarado is one of the best doctors... I am always seen quickly upon entering Dr. Alvarado's office. When here for a follow-up, or check-up without issue, I am finished quickly. However, if there are concerns, the doctor will take whatever time is needed to figure out/address those concerns. Everything is always treated!"

WebMD patient review of Dr. Joan Alvarado

"Dr. Enenecker listened to my concerns and was very professional and I would definitely recomend others to him."

WebMD patient review of Dr. Mark Emenecker

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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