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About

Roper St. Francis Physician Partners Primary Care is the primary care network of Roper St. Francis Healthcare in Charleston, SC. The system includes a network of more than 200 physicians across primary care and 20 subspecialties, with a focus on accessible, comprehensive family and preventive care. Recent updates include new providers joining the Johns Island location. Roper St. Francis Healthcare is a nonprofit system headquartered in Charleston, part of the Bon Secours Mercy Health family, serving the Charleston area with multiple Charleston-area offices.

Clinic Type

Primary Care

Address

180 Wingo Way, Suite 202, Mount Pleasant, SC 29464

Phone

(843) 606-7048

Email

emily.steele@rsfh.com

Opening Hours

See location pages for each site; main Mount Pleasant location hours: Monday-Saturday variable with Monday-Saturday 8:00 a.m. - 8:00 p.m. (lab hours 7:00 a.m. – 5:00 p.m.)

Telehealth

Through virtual visits (telehealth)

Emergency Care

Emergency Services available

Services Offered

  • Internal Medicine
  • Family Medicine
  • Primary Care
  • Preventive care
  • Immunizations
  • Chronic disease management
  • Acute care
  • Wellness exams
  • Virtual visits
  • Express Care (walk-in)

Team

  • Multiple board-certified physicians (Family Medicine and Internal Medicine), Board-certified — Primary Care Physicians

Insurance & Payment

Languages Spoken

  • English

FAQs

What services are offered at Roper St. Francis Physician Partners Primary Care?

Internal and family medicine primary care with preventive care, wellness exams, immunizations, chronic disease management, acute illness care, and coordination with specialists; some locations offer Express Care/walk-in service.

Patient Information Form

Not specified in page excerpt.

Patient Information Form - Spanish

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Patient Request for Access Form

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Patient History Form

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Authorization of Release of Information (HIPAA)

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Medicare Annual Wellness Visit

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Medicare Questionnaire

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Notice of Privacy Practice

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Notice of Privacy Practice - Spanish

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.6/5 stars (367 reviews)
  • Birdeye: 4.3/5 stars (60 reviews)

Patients praise

  • Professional, knowledgeable, and caring medical providers
  • Thorough and attentive care, especially for chronic conditions
  • Good bedside manner and effective listening skills for many physicians
  • Positive experiences with nursing and support staff at certain locations

Common complaints

  • Billing and administrative errors
  • Difficulties with office communication and phone responsiveness
  • Negative bedside manner with specific providers
  • Long wait times and overbooking issues

"My dr is awesome. The staff is great. But the billing ia awful. App says i have a zero balance but the office says i owe money."

LocalityBiz review

"When I saw her face to face on Sept 5th she yelled at me and told me she would NOT change her office procedure because I didn't like the way she handled the situation... I will not go back to her..."

LocalityBiz review

"Dr. Smith is a great doctor with excellent bedside manner. My family and I trust his judgment and care for our wellbeing. He is our family's doctor."

Roper St. Francis Physician Partners provider website

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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