Behavioral Health
Mental Health • Charlotte, NC
Clinic Type
Mental Health
Address
—
Phone
17043166561
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- HCAHPS (via Momentary Labs): 3 out of 5 stars (1,306 patient surveys)
Patients praise
- Nurse communication effectiveness
Common complaints
- Staff responsiveness to patient needs
- Cleanliness of the facility
- Quietness of the hospital environment
"The hospital's staff responsiveness is highlighted, with only 57.0% of patients reporting that they always received help when needed."
— Momentary Labs/HCAHPS dataSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Novant Health, Amae partner on Charlotte behavioral health expansion - Becker’s Behavioral Health — Apr 22, 2026
- Inside Santé, Charlotte's mobile mental health crisis team - The Charlotte Optimist — Apr 26, 2026
- Governor Josh Stein Visits Smith Family Foundation Behavioral Health Urgent Care in Charlotte | NC Governor — Nov 18, 2025
- Charlotte, NC Office | Maxim Behavioral — Aug 5, 2025
- New street psychiatry outreach program launches in Mecklenburg County | WFAE 90.7 - Charlotte's NPR News Source — Oct 9, 2025
Information sourced from the clinic's website as of July 11, 2026.
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