CommonSpirit Medical Group
Family Medicine • Cleveland, TN
About
CommonSpirit Medical Group - Family Medicine in Cleveland, TN provides primary care for patients ages 2 and older, including routine checkups, annual exams, immunizations, chronic disease management, and urgent care. The clinic offers preventive screenings, treatment for common conditions, and a digital patient portal for secure access to health information and online check-in.
Clinic Type
Family Medicine
Address
2620 Westside Dr. NW, Cleveland, TN 37312
Phone
(423) 339-1760
MediaInquiries@CommonSpirit.org
Opening Hours
Not explicitly listed; after-hours information: answering services 4 p.m. to 8 a.m. on weekdays and weekend coverage
Emergency Care
After-hours care via on-call provider
Services Offered
Technology & Equipment
Insurance & Payment
All insurance copays, coinsurance and deductibles are due at the time of service.
Insurance billing at point of service, Cash, Credit/debit cards, Online patient portal for billing, Patient portal bill pay, Request records electronically, Request your records via mail, fax or in person
Languages Spoken
Current Offers
Accepting new patients (ages 2 and older) — null
FAQs
Who does the clinic care for?
Our family medicine providers care for patients ages 2 and older.
Do you accept new patients?
Yes, our providers are accepting new patients ages 2 and older. To schedule an appointment, call(423) 339-1760.
What should I bring to my first visit?
Bring your insurance card, photo identification and a list of all medications, vitamins or herbal supplements you take.
Can I check in online?
We’re here to make your visit as simple and efficient as possible. With mobile check-in, you can securely register from the comfort of your home using your smartphone, tablet or computer. Ask us about mobile registration for a quicker, smoother experience.
What should I do if I can’t reach your office?
Our answering services handles calls from 4 p.m. to 8 a.m. on weekdays and throughout the weekend. For urgent matters that cannot wait until office hours, the service can connect you with the on-call provider.
How can I access my medical records?
Call us at(423) 339-1760 to request a medical release form. A signed, completed release form is required, and a fee may apply.
Do you offer a patient portal?
We’re proud to offer secure online access to your health information, making it easier and more convenient to manage your care.
What insurances do you accept?
We accept most major insurance plans. All insurance copays, coinsurance and deductibles are due at the time of service.
What is your cancellation policy?
If you're unable to keep an appointment, we kindly ask for a cancellation call at least 24 hours in advance. Appointments not canceled within 24 hours may incur a fee.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- WebMD Care: 5.0 out of 5 (21 ratings)
Patients praise
- Attentive and professional staff
- Knowledgeable and caring providers
- Effective communication of test results and care plans
- Comfortable and supportive environment
Common complaints
- No specific negative themes identified in analyzed samples
"Dr. Whitney is carrying and stays on top of the patients problems! He calls and explains test results and sets another visit promptly, if needed!! His staff is wonderful..."
— WebMD Care review of Dr. Anthony Whitney"Very professional service, knowledgeable and caring. All of the staff is extremely attentive. A definite A+ all around."
— Zocdoc review of Jamie Bird, FNP-CSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Nurse Practitioner Cynthia Hopper joins CommonSpirit Convenient Care – Cleveland — Jan 21, 2026
- Nurse Practitioner Cynthia Hopper Joins CommonSpirit - Convenient Care - Cleveland - Chattanoogan.com — Jan 19, 2026
- Nicole Caton, DO, MPH, Joins CommonSpirit Medical Group - Family Medicine - Ooltewah - Chattanoogan.com — Jan 14, 2026
- Nurse Practitioner Kristina Welden Joins CommonSpirit Medical Group - Family Medicine - Trenton - Chattanoogan.com — Jan 26, 2026
- Dr. Virginia M. Factor, DO - Family Medicine Doctor in Cleveland, OH — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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