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About

CommonSpirit Medical Group - Family Medicine in Cleveland, TN provides primary care for patients ages 2 and older, including routine checkups, annual exams, immunizations, chronic disease management, and urgent care. The clinic offers preventive screenings, treatment for common conditions, and a digital patient portal for secure access to health information and online check-in.

Clinic Type

Family Medicine

Address

2620 Westside Dr. NW, Cleveland, TN 37312

Phone

(423) 339-1760

Email

MediaInquiries@CommonSpirit.org

Opening Hours

Not explicitly listed; after-hours information: answering services 4 p.m. to 8 a.m. on weekdays and weekend coverage

Emergency Care

After-hours care via on-call provider

Services Offered

  • Primary care
  • Family medicine
  • Chronic disease management
  • Preventive care
  • Routine checkups
  • Immunizations
  • Annual exams
  • Urgent care
  • Pediatric care (ages 2 and older)
  • Laboratory/results access
  • Mobile/online registration
  • Medical release forms
  • Digital patient portal
  • After-hours/urgent assistance
  • On-call provider after hours

Technology & Equipment

  • Patient portal
  • Mobile check-in
  • Online health information access
  • Electronic communication with staff

Insurance & Payment

  • Most major insurance plans

All insurance copays, coinsurance and deductibles are due at the time of service.

Insurance billing at point of service, Cash, Credit/debit cards, Online patient portal for billing, Patient portal bill pay, Request records electronically, Request your records via mail, fax or in person

Languages Spoken

  • English

Current Offers

Accepting new patients (ages 2 and older) — null

FAQs

Who does the clinic care for?

Our family medicine providers care for patients ages 2 and older.

Do you accept new patients?

Yes, our providers are accepting new patients ages 2 and older. To schedule an appointment, call(423) 339-1760.

What should I bring to my first visit?

Bring your insurance card, photo identification and a list of all medications, vitamins or herbal supplements you take.

Can I check in online?

We’re here to make your visit as simple and efficient as possible. With mobile check-in, you can securely register from the comfort of your home using your smartphone, tablet or computer. Ask us about mobile registration for a quicker, smoother experience.

What should I do if I can’t reach your office?

Our answering services handles calls from 4 p.m. to 8 a.m. on weekdays and throughout the weekend. For urgent matters that cannot wait until office hours, the service can connect you with the on-call provider.

How can I access my medical records?

Call us at(423) 339-1760 to request a medical release form. A signed, completed release form is required, and a fee may apply.

Do you offer a patient portal?

We’re proud to offer secure online access to your health information, making it easier and more convenient to manage your care.

What insurances do you accept?

We accept most major insurance plans. All insurance copays, coinsurance and deductibles are due at the time of service.

What is your cancellation policy?

If you're unable to keep an appointment, we kindly ask for a cancellation call at least 24 hours in advance. Appointments not canceled within 24 hours may incur a fee.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • WebMD Care: 5.0 out of 5 (21 ratings)

Patients praise

  • Attentive and professional staff
  • Knowledgeable and caring providers
  • Effective communication of test results and care plans
  • Comfortable and supportive environment

Common complaints

  • No specific negative themes identified in analyzed samples

"Dr. Whitney is carrying and stays on top of the patients problems! He calls and explains test results and sets another visit promptly, if needed!! His staff is wonderful..."

— WebMD Care review of Dr. Anthony Whitney

"Very professional service, knowledgeable and caring. All of the staff is extremely attentive. A definite A+ all around."

— Zocdoc review of Jamie Bird, FNP-C

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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