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Summary: The page describes Cleveland Family Physicians as a primary care-focused group within the Cleveland Clinic network. It notes that the Lakewood Family Health Center offers comprehensive primary care services, including obstetrics, pediatrics, geriatrics, and behavioral health counseling for adults and children. The organization is listed as aHigher Education company with headquarters in Weston, Florida, and operates two offices in the United States: Weston, FL (HQ) and Kingsport, TN. Contact numbers provided: 800.223.2273 and 216.237.5500. Key categories include healthcare, geriatrics, behavioral health counseling, primary care services, obstetrics, and pediatrics.

Clinic Type

Family Medicine

Address

2950 Cleveland Clinic Blvd, Weston, FL 33331, US

Phone

8557333712

Email

chp@ccf.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available (virtual visits)

Services Offered

  • Primary care
  • Family medicine
  • Geriatrics
  • Chronic disease management
  • Preventive care
  • Virtual visits
  • In-person visits
  • Care coordination

Team

  • Cleveland Clinic Primary Care Team, Medical doctors (PCPs) — Family Medicine / Primary Care Providers

Insurance & Payment

Languages Spoken

FAQs

What is a primary care provider (PCP)?

A PCP is a family medicine doctor trained to care for patients of all ages, offering comprehensive, ongoing care and coordinating with specialists as needed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Cleveland Clinic official website: 4.9/5 stars (average across individual providers) (Varies by provider (e.g., 207 ratings for one sample CNP))
  • ComplaintsBoard: 1.1/5 stars (186 complaints over 3 years)
  • Healthgrades: 76% (Patient rating for recommendation)

Patients praise

  • High clinical reputation and ranking as a top hospital regionally and nationally
  • Many individual physicians and nurse practitioners maintain high ratings (e.g., 4.7–5.0/5 stars) in official internal provider profiles
  • Generally recognized for high standards of safety and care despite negative experiences reported elsewhere
  • Large majority of patients (90%) in some hospital-wide metrics express willingness to recommend the institution

Common complaints

  • Billing disputes, including unexpected charges and billing for services not performed
  • Dissatisfaction with scheduling and appointment management (e.g., cancellations, difficulty rescheduling)
  • Perceived lack of empathy, poor communication, and rudeness from some staff
  • Concerns regarding quality of care, including misdiagnoses and lack of follow-up
  • Poor complaint resolution rates at third-party review sites

"I went to go call them [Cleveland Clinic], then they said that it was because I stepped foot in the doctor's office. ... I'm sure there are other people who don't either and so they're gonna go and they're doing the thing that they don't wanna do only for that to happen."

News 5 Cleveland reporting on patient billing experience

"The number one indicator of a good doctor is one who listens. If you're in search of this kind of doctor, please heed this warning and look elsewhere."

LocalityBiz review of a primary care location

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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