
Neighborhood Family Practice
Family Medicine • Cleveland, OH • Since 1980 • Seven locations on Cleveland’s west side and Lakewood locations
About
Neighborhood Family Practice (NFP) is a nonprofit Federally Qualified Health Center based in Cleveland, Ohio, founded in 1980 to improve access to primary care on Cleveland’s near west side. It operates 10 locations across Cleveland and Lakewood, offering same-day appointments and a sliding-fee-scale financial assistance program for uninsured patients. NFP accepts Medicaid, Medicare, and most private insurance plans. As HRSA grantee, all sites are FTCA-covered. Core focus: high-quality, affordable primary care in a medical-home model for a diverse community. Contact: info@nfpmedcenter.org; main phones: (216) 281-0872, (216) 281-0872.
Clinic Type
Family Medicine
Address
3569 Ridge Road, Cleveland, OH 44102
Phone
216-281-0872
info@nfpmedcenter.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
Accepting new patients, including those with Medicaid, Medicare and other insurance.
Out-of-pocket, Insurance, Financial assistance
Financing: Financial assistance programs available
Languages Spoken
Pricing
Current Offers
New patient welcome
FAQs
What services are offered?
Primary care and family medicine services with a patient-centered approach.
Where are locations?
Seven locations on Cleveland’s west side and Lakewood.
What is the contact number for scheduling or inquiries?
Call 216.281.0872 or use the Schedule Here link on the website.
How can I schedule an appointment online?
Schedule Here on the website (Online Medical Appointment Scheduling).
Do they accept new patients?
Yes, accepting new patients, including those with Medicaid, Medicare and other insurance.
Commitments
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Apple Maps: 73% (approximate positive consensus) (11 ratings (on Apple Maps))
Patients praise
- Caring, friendly, and respectful staff and providers
- Appreciation for comprehensive, community-focused care
- Strong support for midwifery and pregnancy-related services
- Increased satisfaction with recent improvements in administrative staff performance
Common complaints
- Long wait times for appointments and in-office visits
- Dissatisfaction with administrative processes and billing transparency
- Initial challenges with receptionist responsiveness at some locations
"Awesome staff! Very caring doctors. This place is amazing feels like you are heard and your concerns are addressed!"
— Yelp"You're scheduled to come in at a specific time and you aren't actually seen by your provider until forty minutes after the scheduled appointment time. They have zero consideration for the patient's time and schedule."
— LocalityBiz"Dr. Sasha is very kind and friendly... The receptionists at this location used to be very unhelpful... They must've gotten new staff because now the receptionists are very friendly and helpful."
— LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Location ABR - Neighborhood Family Practice — Nov 13, 2025
- 2025 Annual Report - Neighborhood Family Practice — May 19, 2026
- A New Home for Families: Why Blanket Mills Matters - Neighborhood Family Practice — Mar 2, 2026
- Community Health Center to Open in Cleveland's Clark-Fulton Neighborhood - Neighborhood Family Practice — Aug 13, 2025
- How a Cleveland health center is expanding despite Medicaid cuts — Sep 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
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