Family Medicine Center - Summit Medical Group
Family Medicine • Cleveland, TN • Since 1995
About
Summary: - Summit Medical Group is a private, physician-led medical practices network focused on primary care, with over 500 providers across more than 80 locations in 22 counties. - Highlights include: primary care, internal medicine, pediatrics, family medicine, urgent care, diagnostic imaging centers, laboratory services, physical therapy, sleep services, and clinical research. They also offer smoking cessation programs and care coordination within a value-based care framework. - Corporate details: Founded in 1995, headquartered in Knoxville, Tennessee, USA. Employs around 447 people, with annual revenue of about $5.7M. Serves as a regional network with multiple offices in Tennessee; listed locations include Knoxville and Bristol, TN. - Notable context: The summary references a specific Cleveland (Ohio) search cue but the provided material centers on Summit Medical Group’s Tennessee footprint and does not indicate a Cleveland-family medicine center as part of this network. If you’re specifically seeking information on a Family Medicine Center in Cleveland affiliated with Summit Medical Group, this page does not clearly confirm a Cleveland location. You may want to search for “Summit Medical Group Cleveland family medicine” or check the official site’s locations page for an exact Cleveland address and provider details.
Clinic Type
Family Medicine
Address
2700 Westside Dr NW, #103 Cleveland, TN 37312
Phone
(423) 472-1511; (833) 634-1961
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Opening Hours
Mon - Fri: 8:15am - 4:30pm; Sat & Sun: Closed
Services Offered
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Team
Insurance & Payment
Languages Spoken
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FAQs
Is my insurance accepted?
Click here for an up-to-date list of insurances accepted by Summit Medical Group.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.4/5 (47)
Patients praise
- Some patients praise individual physicians for thoroughness and attentive listening
- Favorable comments on office environment (cleanliness, accessibility)
- Staff described as friendly by some patients
Common complaints
- Dissatisfaction with billing practices and billing department customer service
- Reports of overbilling and difficulty resolving billing issues
- Occasional complaints regarding physician communication and bedside manner
- Concerns about appointment scheduling and cancellations
"The billing department is rude! They have over billed us $158 and now won't give us our money back. Not a single statement shows our payments, which tells me there is something shady going on."
— Birdeye review for Summit Medical Group PLLC"Patients describe the office as clean and easy to access, with friendly staff. The physicians... are praised for their thoroughness, patience, and ability to address patients' concerns."
— BestProsInTown review summary for Summit Medical Group (Fountain City location)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cleveland Clinic Summit Adult Medicine Center in Fairlawn, OH
- Solon Family Health Center - Solon - OH - Express Care Clinics — Jun 27, 2026
- [PDF] TnHIE Participants
- Dr. Philip Bernard, MD - Solon, OH - Family Medicine - Request Appointment — Jun 29, 2026
- Dr. Sarah Ward, MD - Twinsburg, OH - Family Medicine — Jun 8, 2026
Information sourced from the clinic's website as of July 11, 2026.
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