CommonSpirit Medical Group
Urgent Care • Cleveland, TN • 1 location in Cleveland, TN locations
About
CommonSpirit Medical Group - Convenient Care in Cleveland, TN offers urgent care services designed for quick visits without an appointment. It is part of the CHI Memorial/CommonSpirit Health network, with broader access to primary care and specialty services across Southeast Tennessee and North Georgia. For specifics on hours, services, and how to visit, contact the Cleveland location or check the CHI Memorial/CommonSpirit pages.
Clinic Type
Urgent Care
Address
645 Paul Huff Parkway NW, Suite 105, Cleveland, TN 37312
Phone
4237907750
MediaInquiries@CommonSpirit.org
Opening Hours
Weekdays until 8 p.m.; Weekends until 5 p.m.
Emergency Care
Not specified as emergency department; urgent care for non-emergency needs
Services Offered
Technology & Equipment
Team
Insurance & Payment
TennCare accepted; BlueCare and UHC Community Plan accepted as long as one of our providers is listed on the insurance card
Office visit copay at check-in, Coinsurance, Deductible payments, Balance payment options, Credit/debit payments (assumed at checkout)
Languages Spoken
Pricing
Current Offers
CommonSpirit - Convenient Care - Cleveland New Patient Offer
FAQs
What is the cost of my visit?
There is an office visit charge with additional fees for lab work or X-rays. Financial assistance options may be available if you can’t pay at checkout.
Do you accept my insurance?
We accept TennCare, BlueCare, and UHC Community Plan depending on the provider listed on your card.
Can I use you for my primary care?
We’re here for your urgent care needs when you can’t wait for an appointment with your primary provider, or if they’re unavailable. After your visit, we encourage you to follow up with your primary care doctor, especially for managing ongoing or chronic conditions.
Do you accept TennCare?
We accept TennCare, but coverage depends on your specific plan and the primary care provider listed on your insurance card. If you’re enrolled in BlueCare or the UHC Community Plan, you’re covered as long as one of our providers is listed on your card.
How late are you open?
We’re open until 8 p.m. on weekdays and 5 p.m. on weekends. For a smooth visit, please arrive at least 15 minutes before closing to allow time for registration.
Will the provider write me a prescription or call in the medication?
Most prescriptions are sent electronically to your pharmacy before you leave our office. The only time you’ll receive a handwritten prescription is for controlled substances, like cough syrup with codeine or pain medication for a fracture.
What is my copay?
If your insurance card lists an office visit copay, we’ll collect that at check-in. If it’s not specified, we’ll work with your insurer to confirm your copay or coinsurance. If you have an unmet deductible, you’ll need to pay that along with your co-pay, and we’ll bill any remaining balance. We’ll also notify you of any outstanding balances with our office or other CHI Memorial locations.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: Not captured in provided snippet (Not captured in provided snippet)
Patients praise
- Flexible hours / same-day access for non-emergency needs
- On-site X-ray and lab services
- Staff support and follow-up coordination with a primary care physician
Common complaints
- Dissatisfaction with visit management (being told they would see the patient, then changing plans)
- Unreliable/incorrect posted hours leading to wasted trip
- Unfriendly/rude staff behavior
"“I really want to like CHI convenient care— but I can’t… When I arrived… they wouldn’t be seeing me… they were rude and hateful… This is twice I’ve been burned by this clinic. I will never be back.”"
— localitybiz.com review of CHI Memorial Convenient Care (commonly associated in results with CommonSpirit convenient care location)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cynthia Hopper Joins CommonSpirit Convenient Care - Cleveland — Jan 26, 2026
- Nurse Practitioner Cynthia Hopper joins CommonSpirit Convenient Care – Cleveland — Jan 21, 2026
- Common Spirit Convenient Care | Physicians/Healthcare — Apr 5, 2026
- Nurse Practitioner Cynthia Hopper Joins CommonSpirit - Convenient Care - Cleveland - Chattanoogan.com — Jan 19, 2026
- Austin Hazlewood, DO | Family Medicine | Cleveland, TN — Sep 10, 2025
Information sourced from the clinic's website as of July 11, 2026.
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