Urgent Care and Express Care Clinics - Cleveland Clinic
Urgent Care • Cleveland, OH
About
Summary: The page describes Huron Hospital Behavioral Med, a Cleveland Clinic-affiliated health center located in Cleveland, Ohio. It offers Express Care urgent care services and primary/specialty care at the Stephanie Tubbs Jones Health Center. Key details: small organization (10 employees), revenue under $1M, contact numbers 800.223.2273 and 216.767.4242, with a generally positive employer rating (4.0/5 from 2 reviews). Relevant categories: healthcare, primary care, urgent care, Cleveland Clinic. If you’re specifically seeking Urgent Care and Express Care options in the Cleveland Clinic network, this site confirms an Express Care Clinic available at the Stephanie Tubbs Jones Health Center in Cleveland.
Clinic Type
Urgent Care
Address
13951 Terrace Rd, Cleveland, Ohio 44112-4399, US
Phone
800.223.2273
chp@ccf.org
Opening Hours
Open Monday – Friday, 8 a.m. – 7:30 p.m. and Saturday – Sunday, 8 a.m. – 3:30 p.m.
Telehealth
Virtual visits are available and can be accessed via smartphone, tablet or computer; nonemergency concerns can be addressed remotely.
Emergency Care
If you have chest pain, shortness of breath, dizziness, a severe headache, broken bone, or other serious problems, go to the nearest emergency department or call 911.
Services Offered
Technology & Equipment
Insurance & Payment
Payment, including co-pays, is required at time of service, Payment, including co-pays, is required at time of service.
Languages Spoken
FAQs
Are appointments required at Express Care Clinics?
No appointment is necessary.
What are Cleveland Clinic Express Care and Urgent Care Clinics designed for?
They are designed to provide patients with quick access to medical care for common health problems.
Do I need an appointment?
No appointment is necessary.
What ages are treated at Urgent Care Clinics?
Treatment for patients ages 6 months and over.
What should I do for chest pain or other serious symptoms?
Go to the nearest emergency department or call 911.
What about wounds needing stitches at Express Care Clinics?
Express Care Clinics are not the right choice for wounds needing stitches or excessive bleeding; go to an emergency room instead.
Can I see a provider without going to the clinic?
Yes, you can also see a provider with a virtual visit from your laptop, tablet or smartphone using the MyClevelandClinic app.
When is online self-scheduling available at these locations?
Online self-scheduling is offered at these locations; appointments are available from 4 p.m. – 8 p.m., Monday through Friday.
Is online self-scheduling available for all locations?
You don’t need an appointment to visit these locations, and online self-scheduling is not currently available for all.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Rocky River location): 2.9 out of 5 stars (167 reviews)
- Solv Health (Rocky River location): 2.5 out of 5 stars (21 ratings)
- ComplaintsBoard (General): 1.1 out of 5 stars (186 complaints)
- Birdeye (Brecksville location): 3.6 out of 5 stars (8 reviews)
- Cleveland Clinic Provider Page (Individual): 4.7 out of 5 stars (99 ratings, 10 reviews)
Patients praise
- friendly, polite, and efficient staff in many instances
- fast and effective medical treatment when wait times are low
- thorough care from specific individual providers
- convenience of location and ease of scheduling for some patients
Common complaints
- long wait times and perceived understaffing
- ineffective online reservation/check-in systems
- inconsistent quality of care and lack of patient listening
- difficult or unhelpful administrative/customer service interactions
- poor facility conditions or lack of privacy in some locations
"The complete lack of actual medical care given here is actually sad and unbelievable... they don't care or know how to listen or actually treat anything."
— LocalityBiz review of Kent Express Care"I would recommend just going to the walk in urgent care down the road trust me you will be in and out and will not be spending your entire day in a waiting room with a million sick people."
— LocalityBiz review of Brunswick Express Care"Not only was I seen right away, they were all so kind and actually listened to my concerns. They ruled out the bad stuff, and sent me off with a breathing treatment and a prescription."
— Birdeye review of Rocky River Urgent CareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Solon Family Health Center - Solon - OH - Express Care Clinics — Jun 27, 2026
- Why Cleveland Clinic is converting Express Care locations - Crain's Cleveland Business — Jul 10, 2026
- Facebook — Jan 25, 2026
- Cleveland Clinic to expand Lorain care with new Urgent Care facility — Jan 24, 2026
- Cleveland Clinic to add urgent care, therapy and orthopedic services in Wadsworth — Jun 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Cleveland
Cleveland Urgent Care is a small, self-owned urgent care medical practice based in Cleveland, Ohio (founded 2019). They operate three offices in Ohio (including 1956 E 79th St, Cleveland) and offer walk-in urgent care services with a focus on prompt, reliable care, including minor injury treatment. The company employs about 5 staff and is led by CEO Hakeem Abukhalil. Contact options include multiple phone numbers and the email info@clevelanducare.com. They emphasize accessibility and COVID-era reliability for urgent medical needs.
Fast Pace Health Cleveland is an urgent care provider offering walk-in medical services without appointments. Key points: - Services: Urgent care for illnesses, injuries, and common conditions; on-site lab testing and X-ray capabilities; wellness, diagnostic, and screening services. - Availability: Open seven days a week with extended hours; short wait times. - Accessibility: Accepts most insurance providers (including Medicaid and Medicare) and offers affordable self-pay options for uninsured patients. - Locations: Cleveland, TN area clinics as part of a regional network (headquartered in Waynesboro, TN). - Ownership: Private, fast-growing healthcare group focused on patient-first care since 2009. - Contact/Visit: Multiple clinics in Tennessee; check the Cleveland location for hours and exact address. If you need directions, hours for the Cleveland, TN location, or whether a specific service (e.g., X-ray, lab tests) is available, I can look up the current details.
CommonSpirit Medical Group - Convenient Care in Cleveland, TN offers urgent care services designed for quick visits without an appointment. It is part of the CHI Memorial/CommonSpirit Health network, with broader access to primary care and specialty services across Southeast Tennessee and North Georgia. For specifics on hours, services, and how to visit, contact the Cleveland location or check the CHI Memorial/CommonSpirit pages.
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