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About

Cleveland Urgent Care is a small, self-owned urgent care medical practice based in Cleveland, Ohio (founded 2019). They operate three offices in Ohio (including 1956 E 79th St, Cleveland) and offer walk-in urgent care services with a focus on prompt, reliable care, including minor injury treatment. The company employs about 5 staff and is led by CEO Hakeem Abukhalil. Contact options include multiple phone numbers and the email info@clevelanducare.com. They emphasize accessibility and COVID-era reliability for urgent medical needs.

Clinic Type

Urgent Care

Address

Cleveland Urgent Care, Cleveland, OH

Phone

216-431-3733

Email

info@clevelanducare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available for COVID19 and urgent care visits

Services Offered

  • Urgent Care
  • Minor Injury Treatment
  • Walk-in Clinic
  • Telehealth
  • Primary Care (linked)

Technology & Equipment

  • Telehealth
  • Athena scheduling integration

Insurance & Payment

Languages Spoken

  • English

Current Offers

Set an appointment

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • University Hospitals Urgent Care (Edgewater): 4.7/5 (605)
  • Health Express Urgent Care: 4.7/5 (1,203)
  • Cleveland Urgent Care (North Olmsted): 4.9/5 (54)
  • Cleveland Clinic (Rocky River): 2.9/5 (167)
  • Cleveland Clinic (Brecksville): 3.6/5 (8)

Patients praise

  • short wait times at some locations
  • clean and modern facilities
  • friendly, professional, and knowledgeable staff
  • convenient online booking and walk-in availability
  • thorough and efficient treatment for minor injuries and illnesses

Common complaints

  • long wait times or canceled appointments
  • perceived lack of empathy or feeling "attacked" by staff/providers
  • inconsistency in care quality or bedside manner

"Very warmly greeted, plus accommodated my wishes, for treatment! Concern was palpable, everything conversation to the point and understandable."

University Hospitals Urgent Care Patient Review

"I’m shocked by the low rating at this urgent care! Staff is incredibly kind, friendly and warm! They made me feel welcome and at ease... It honestly feels like there is a sense of teamwork and collaboration."

Cleveland Clinic Urgent Care Patient Review

"I felt attacked she said why are you coming in again I just saw you... I have never in my life been made to feel like my sickness is less than worthy of another appointment."

Cleveland Clinic Urgent Care Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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