Urgent Care and Express Clinic Services - SSM Health
Urgent Care • Fitchburg, WI
Clinic Type
Urgent Care
Address
—
Phone
3147382750
community.benefits@ssmhealth.com
Opening Hours
Yes, most locations are open 7 days a week; hours vary by location
Telehealth
Choose between two options to connect with a provider online
Emergency Care
Emergency room is a separate option; urgent care is a cost-effective alternative to ER
Services Offered
Insurance & Payment
Most major urgent care centers contract with a variety of insurance companies; urgent care centers generally have lower co-pays than emergency room
co-pay at time of visit, personal checks, MasterCard, Visa, Discover, American Express
Languages Spoken
—
Pricing
FAQs
What is urgent care?
Urgent care is the middle option between your primary care physician and emergency department and treats medical problems sooner than a doctor’s office visit can be scheduled.
Social Media
Photos






What Patients Say
Overall sentiment across review platforms: mixed
- UrgentCareMap (for Madison locations): 2.8 out of 5 stars (based on 110 reviews) (110 reviews)
- Sitejabber: 1.1 out of 5 stars (based on 18 reviews) (18 reviews for SSM Health overall)
Patients praise
- Professional and thorough care in some instances
- Convenient access to care and friendly staff noted by some patients
- Efficient service for minor medical needs reported by satisfied patients
Common complaints
- Concerns regarding billing practices, including reclassification of urgent care visits to office visits
- Long wait times and inefficient scheduling, with some reports of empty clinics despite appointment-only policies
- Frustration with perceived lack of thorough diagnosis or dismissiveness by providers (e.g., dismissing persistent symptoms as viral)
- Dissatisfaction with communication and perceived lack of empathy from some staff members
"They will lie to your face when you ask the front desk if it’s urgent care, then will attempt to steal hundreds of dollars from you claiming it’s an “office visit”."
— Patient review for SSM Health Urgent Care"Every experience has been wonderful and the staff here is amazing! They care about you. Usually there's not a long wait to be seen(if at all)."
— Patient review for SSM Health Express ClinicSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- GUIDE TO CHILDREN'S HEALTHCARE IN THE MADISON AREA — Jan 4, 2026
- SSM Monroe’s Express Clinic to move, be renamed as Urgent Care - Monroe Times — May 1, 2026
- Considering online health care? Here’s what to know. | SSM Health — Dec 10, 2025
- Some SSM Health facilities close due to blizzard | News | channel3000.com — Mar 16, 2026
- Care at Your Fingertips | BRAVA Magazine — Nov 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Fitchburg
Urgent care at UMass Memorial Health Fitchburg (HealthAlliance-Clinton Hospital) - Part of UMass Memorial Health, serving Clinton, Fitchburg, Leominster and surrounding areas. - Urgent care providers available to help you and your family feel better and return to daily activities. - Facilities and services tied to the HealthAlliance-Clinton Hospital system, including nearby campuses in Clinton, Fitchburg, and Leominster. - Address and presence: related sites in Fitchburg (275 Nichols Road) and other campus locations, with two 24-hour emergency departments nearby for more serious needs. If you’re specifically seeking urgent care in Fitchburg, you can visit the HealthAlliance-Clinton Hospital urgent care services or visit the Fitchburg campus for timely non-emergency medical care.
Meriter – Fitchburg Clinic (UnityPoint Health Fitchburg) is a primary care clinic within UnityPoint Health Meriter, part of the Madison-based nonprofit health system. The Meriter network offers primary and specialty care, virtual care options, and is known for high-quality patient experience. Fitchburg Clinic is one of several Meriter primary care locations (along with DeForest-Windsor, McKee, Middleton, Monona, Stoughton, and West Washington). The organization employs about 1,100 people, has a long history (founded in 1898), and operates under the UnityPoint Health umbrella with partnerships (e.g., UW Health) to serve patients in Madison, Wisconsin, and surrounding areas.
Community Health Connections (CHC) is a nonprofit Federally Qualified Health Center (FQHC) with 8 offices across Fitchburg, Gardner, and Leominster, MA. Founded in 2002 and headquartered in Fitchburg, CHC offers comprehensive, affordable care regardless of income or insurance, including: - Urgent Care, Primary Care for families and pediatrics - Preventive and restorative dental services, oral surgery - Behavioral and mental health services for all ages - Substance use disorder treatment - Specialty services: optometry, nutrition, podiatry, acupuncture, and outpatient behavioral health programs CHC emphasizes mission-driven care to eliminate barriers to access and serves 36 communities in North Central Massachusetts. Contact: 978-878-8100. Website: chcfhc.org.
CareWell Urgent Care Fitchburg is a walk-in urgent care center offering fast, compassionate treatment for injuries and illnesses for all ages. Services include testing, vaccinations, physicals, and care for common conditions (cold, flu, infections, cuts, rashes, bites, nosebleeds, allergic reactions, fractures). Open seven days a week with efficient service and friendly staff. Located in Fitchburg, MA, part of the CareWell network of 7 U.S. offices, headquartered in Concord, NH.
Comparing your options?
See other urgent care clinics in Fitchburg, or search the full directory by insurance, ratings, and more.

