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Clinic Type

Urgent Care

Address

West Towne Clinic Urgent Care Clinic, 70702 Mineral Point Rd, Madison, WI 53717

Phone

6088287603

Email

lklitzke@uwhealth.org

Opening Hours

Monday-Friday 8 a.m. - 8 p.m.; Saturday-Sunday 8 a.m. - 5 p.m.

Telehealth

Not specified

Emergency Care

For life-threatening emergencies call 911. Urgent care visits are not for emergencies.

Services Offered

  • Urgent care
  • X-ray
  • laboratory services
  • on-site pharmacy
  • care for injuries (sprains, cuts, bruises)

Technology & Equipment

  • X-ray
  • laboratory services
  • on-site pharmacy

Insurance & Payment

Languages Spoken

FAQs

What is Urgent Care Clinic?

Urgent Care clinics are walk-in clinics generally open seven days a week; UW Health has two Urgent Care locations: this clinic and Union Corners Clinic.

What can I expect at Urgent Care clinics?

Urgent care clinics are walk-in clinics generally open seven days a week for non-life-threatening conditions.

Are appointments needed at Urgent Care clinics?

Appointments are not available at Urgent Care clinics. Patients can arrive during open hours and be evaluated.

What services are provided at Urgent Care?

Care for injuries (sprains, cuts, bruises), X-ray and laboratory services, on-site pharmacy.

What should I do in case of a life-threatening emergency?

Call 911 immediately.

Where is the West Towne Clinic Urgent Care located?

West Towne Clinic Urgent Care Clinic, URL: https://www.uwhealth.org/locations/west-towne-clinic-182/urgent-care-clinic-211

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Laboratory): 4.8 out of 5 stars (53 reviews)
  • Apple Maps: 67% approval rating (3 ratings)
  • Vitals: Not explicitly rated numerically (1 review mentioned) (1 review)

Patients praise

  • Helpful, friendly, and respectful staff
  • Timely service in specific departments like the laboratory
  • Responsive communication via MyChart
  • Appreciation for specific physicians and primary care providers

Common complaints

  • Billing and coding discrepancies causing unexpected costs
  • Frustration with appointment systems (e.g., automated scheduling)
  • Concerns regarding the level of practitioner (e.g., not seeing an MD)
  • Wait times for lab appointments despite scheduling

"This clinic is by far the best UW clinic I have been to, shout out to Dr. Perry!"

Birdeye reviewer

"Geriatric patient wasn't given the courtesy of seeing an MD. Lower level practioners did little save paper screening."

Vitals reviewer

"I love UW Health but the CO PAY SITUATION IS JUST WRONG!!! HELP THE CUSTOMERS FIGHT THE INSURANCE COMPANIES..."

Loc8NearMe reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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