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About

Madison Regional Health System (MRHS) is a nonprofit, Critical Access hospital in Madison, South Dakota, serving the community for over 135 years (founded 1884). As a 22-bed facility with more than 270 staff, MRHS provides inpatient and outpatient services across a hospital-clinic system, aiming to keep quality healthcare close to home. The organization emphasizes accessibility—allowing patients to communicate with doctors, access test results, request prescriptions, and manage appointments online. MRHS is governed by a Board of Trustees and operates as an independent nonprofit private entity with multiple offices in Madison. Contact: 605-256-6551.

Clinic Type

Primary Care

Address

323 SW 10th Street Madison, SD 57042

Phone

(605) 256-6551

Email

Info@madisonhospital.com

Opening Hours

Clinic Hours: Monday–Friday 8:00 AM – 5:00 PM; Urgent Care Hours: Monday–Friday 4:00 PM – 6:00 PM; Saturday 8:00 AM – 10:00 AM; Emergency Hours: 24/7

Emergency Care

Yes (24/7)

Services Offered

  • Primary care
  • Inpatient and outpatient healthcare services
  • Hospital
  • Clinic
  • Emergency services
  • Departments
  • Partnered healthcare companies

Insurance & Payment

Languages Spoken

FAQs

What are the clinic hours?

Clinic Hours: Monday–Friday 8AM – 5PM. Urgent Care Hours: Monday–Friday 4:00PM – 6:00PM; Saturday 8:00AM–10:00AM. Emergency Hours: 24/7.

Awards & Accreditations

  • award-winning Critical Access Hospital
  • 2025 Top 100 Critical Access Hospital (Chartis Center for Rural Health)
  • Performance Leadership Award for Excellence in Quality (Chartis Center for Rural Health)
  • MRHS Honored with Quality Award (National Rural Health Day leading to a 25-Point Performance Leadership award)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Medicare.gov / PlainHospital: No CMS overall star rating currently available due to insufficient data (20 quality measures tracked)

Patients praise

  • long-standing community provider (over 135 years)
  • recognized as a Critical Access Hospital

Common complaints

  • billing errors
  • long wait times for appointments
  • concerns regarding staff professionalism and attitudes
  • perceived lack of quality or depth of care
  • perceived cost issues
  • prescription and medication management issues

"I know from experience that they want to charge high dollar and give minimal service. I have billing errors, dosage errors , very long wait times for an appointment and the service people are all just out of school and think they know everything and give an attitude if you correct them."

A-Better-Place.com review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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