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About

Access Counseling Services is a private mental health care company based in Middletown, Ohio (HQ at 4464 S Dixie Hwy, Middletown, 45005). Key leadership includes Julia Pellegrini LPCC-S (Director of Trauma Services, EMDR trained), Brandy Slavens (Sr. Executive Director of Operations), Stephen Cahill (Director of AOD Services), and Mariah Bingham (Clinical Director of Adult Services & Performance Improvement). What’s on offer - Services: Psychiatric-therapy oriented mental health care (staff include clinical counselors and therapists; roles span clinical, operations, and administrative functions). - Locations: United States offices primarily in Middletown, OH (HQ at 4464 S Dixie Hwy) with international presence. - Career note: The firm was actively hiring master’s level mental health therapists as of March 2025 (office-based and school-based roles noted). Web presence and reach - Website: accesscounselingservices.com - Primary audience appears to be in the United States. Reviews - Employer rating: 2.7/5.0 across 7 reviews (questions around work-life balance, compensation, culture, and career opportunities).

Clinic Type

Behavioral Health

Address

4464 S Dixie Hwy, Middletown, OH 45005, USA

Phone

(513) 649-8008

Email

acsinternship@acscounseling.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • psychiatric therapy
  • medication management
  • play therapy
  • social skills groups
  • anger management
  • substance abuse
  • family therapy
  • couples counseling
  • school-based counseling
  • domestic violence treatment
  • other mental health services

Technology & Equipment

  • electronic intake forms
  • online intake forms
  • background: secure digital communications

Team

  • Access Counseling Services Team, Nurse Practitioners L, LIS, LISW-, LPCC, LPCC- — Clinicians (various)

Insurance & Payment

—

Languages Spoken

  • English
  • Spanish

FAQs

What forms are required for new patients or referrals?

To expedite the appointment process, access the electronic intake forms provided by Access Counseling Services. Upon arrival, bring the completed paperwork, a copy of your personal ID/Driver’s License, and your most recent health insurance card. If referred by the Court system, also bring a copy of the court order.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com: 3.09/5 (89 reviews)
  • Recovered.org: 4.03/5 (Trustscore) (Not explicitly stated)
  • Rehab.com (Central Avenue location): 2.79/5 (17 reviews)
  • Birdeye: Not explicitly stated (113 reviews)

Patients praise

  • Some patients describe therapists and staff as caring, compassionate, and knowledgeable
  • Some clients report that the program and staff support have helped them improve their lives

Common complaints

  • Reports of administrative miscommunication, including failure to submit required paperwork for court-mandated programs, potentially causing legal issues for patients
  • Concerns regarding medication management and clinical judgment by some practitioners
  • Negative experiences regarding administrative support, record-keeping, and billing issues
  • Patients reporting feeling unheard or dissatisfied with the therapeutic process

"Clients have complained about miscommunication at the site and describe certain therapists as not being clear in their reporting and endangering the freedom of clients in court mandated programs."

— AddictionTreatmentServices.com

"So I ended up having a warrant because of all the miscommunication from this place. They were no help and they did not do what they were supposed to do..."

— LocalityBiz (user review)

"Others, however, praise the care they have received and describe their therapists and administrative staff as caring, compassionate, and knowledgeable. Many past patients say that the program and the caring staff have helped them change their lives."

— AddictionTreatmentServices.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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