Child & Family Services CBHC - New Bedford - Mass.gov
Behavioral Health • New Bedford, MA
About
Child & Family Services CBHC in New Bedford, Massachusetts provides behavioral health services including 24/7 crisis intervention, psychiatric assessment and medication management, individual and family counseling, group therapy, substance use treatment with medication-supported recovery, peer specialist support, and care coordination. Services are available on-site and through mobile crisis intervention in the home, school, or community.
Clinic Type
Behavioral Health
Address
965 Church St, New Bedford, MA 02745
Phone
877-996-3154
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Opening Hours
Sunday: 9:00 am-5:00 pm; Monday - Friday: 8:00 am-8:00 pm; Saturday: 9:00 am-5:00 pm
Emergency Care
Available 24/7/365 crisis services
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
What services are available?
Core Clinic and Crisis Services (Available 24/7/365); On-site and Mobile Crisis Intervention; Community crisis stabilization; Individual, family, and couples counseling; Group Therapy; Psychiatric assessment and medication management; Substance use treatment; Certified Recovery Coach; Care coordination.
What services are offered at this clinic?
Core Clinic and Crisis Services (Available 24/7/365). On-site and mobile crisis intervention, community crisis stabilization, individual/family/couples counseling, group therapy, peer support, psychiatric assessment and medication management, substance use treatment, recovery coaching, and care coordination.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Recovery.com: 3.0 out of 5 stars (58 reviews)
Patients praise
- Provides immediate access to mental health and substance use care
- Offers a wide range of services including therapy and crisis intervention
- Accessible via in-person, telehealth, and walk-in options
Common complaints
- Mixed reports regarding quality of care and service experience
"There are limited public patient reviews specifically for the CBHC; the 3.0 rating on Recovery.com reflects a mix of user feedback regarding outpatient services."
— Recovery.com rating summarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Healey-Driscoll Administration Expands Community-Based Behavioral Health Services for Children and Youth | Mass.gov — Sep 3, 2025
- New Bedford’s Child & Family Services launches mobile crisis vans - The New Bedford Light — Jul 30, 2025
- CFS Launches Mental Health & Family Services Fund in New Bedford — Nov 23, 2025
- MassHealth expands behavioral health services — Sep 3, 2025
- New Bedford Police Recognize Clinicians for Vital Mental Health Crisis Support – New Bedford Guide — May 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
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New Bedford Community Health Center (NBCH) is a nonprofit, multicultural community health center serving southeastern Massachusetts since 1979. It offers integrated behavioral health services alongside medical, dental, nutrition, and wellness programs, with a focus on equitable, patient-centered care for all, regardless of ability to pay. Key details: - Services: Behavioral health (including counseling), medical care, urgent care, dental, nutrition and wellness, mammography/radiology/labs; office-based addiction treatment and addiction counseling also mentioned. - Location: Headquarters at 874 Purchase St, New Bedford, MA 02740 (4 offices total in the United States). - Organization: Private nonprofit, with a mission to provide culturally competent care to diverse communities. - Contact: Phone 508-992-6553. If you’re specifically seeking behavioral health services in New Bedford, NBCH provides outpatient behavioral health care integrated with primary medical services and addiction counseling, aiming to serve patients regardless of insurance or financial status.
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