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About

Summary: Reid Health is a nonprofit regional health system headquartered in Richmond, Indiana, serving East Central Indiana and West Central Ohio. It operates a 189-bed inpatient hospital plus more than 50 satellite facilities across seven counties, offering comprehensive primary care and medical services through over 170 providers across 40+ specialties. The system employs over 3,100 staff and has a strong emphasis on care close to home. Reid Health is recognized as one of America’s 250 Best Hospitals by Healthgrades (2026). Key contact: publicrelations@reidhospital.org; main phone: 765-983-3000. Main locations include 1100 Reid Parkway, Richmond, IN 47374, with additional offices in Connersville and Richmond, Indiana.

Clinic Type

Primary Care

Address

1100 Reid Parkway, Richmond, Indiana 47374, US

Phone

7659358934

Email

FederalPPDRQuestions@cms.hhs.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • Routine wellness exams
  • Preventive screenings
  • Management of chronic conditions (e.g., diabetes, high blood pressure)
  • Immunizations and vaccines
  • Sick visits and same-day/next-day appointments
  • Referrals to specialists

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Nursa: 2.4/5 stars (Google-based aggregate) (115 reviews)
  • U.S. News & World Report: 85% (Patient willingness to recommend)

Patients praise

  • Some patients report prompt and life-saving care in critical situations
  • Positive feedback on staff kindness and helpfulness in certain departments
  • Strong performance in specific clinical areas like breast care
  • Good standards in billing ethics and informed consent protocols

Common complaints

  • Perceived lack of compassion or bedside manner from some providers
  • Reports of long wait times and delays in care or testing
  • Inconsistency in service quality and communication, particularly in the emergency room
  • Difficulties with insurance approval processes affecting care delivery

"I see a lot of bad reviews. I had two incidents with Reid. One is when the saved my life during/after a widow maker heart attack... I had very prompt service."

LocalityBiz user review

"You better hope that you don't have any kind of emergency at night. The emergency room nurses are absolute terrible people."

LocalityBiz user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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