Primary Care & Medical Services in Indiana & Ohio | Reid Health
Primary Care • Richmond, IN • Since 1905
About
Summary: Reid Health is a nonprofit regional health system headquartered in Richmond, Indiana, serving East Central Indiana and West Central Ohio. It operates a 189-bed inpatient hospital plus more than 50 satellite facilities across seven counties, offering comprehensive primary care and medical services through over 170 providers across 40+ specialties. The system employs over 3,100 staff and has a strong emphasis on care close to home. Reid Health is recognized as one of America’s 250 Best Hospitals by Healthgrades (2026). Key contact: publicrelations@reidhospital.org; main phone: 765-983-3000. Main locations include 1100 Reid Parkway, Richmond, IN 47374, with additional offices in Connersville and Richmond, Indiana.
Clinic Type
Primary Care
Address
1100 Reid Parkway, Richmond, Indiana 47374, US
Phone
7659358934
FederalPPDRQuestions@cms.hhs.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Nursa: 2.4/5 stars (Google-based aggregate) (115 reviews)
- U.S. News & World Report: 85% (Patient willingness to recommend)
Patients praise
- Some patients report prompt and life-saving care in critical situations
- Positive feedback on staff kindness and helpfulness in certain departments
- Strong performance in specific clinical areas like breast care
- Good standards in billing ethics and informed consent protocols
Common complaints
- Perceived lack of compassion or bedside manner from some providers
- Reports of long wait times and delays in care or testing
- Inconsistency in service quality and communication, particularly in the emergency room
- Difficulties with insurance approval processes affecting care delivery
"I see a lot of bad reviews. I had two incidents with Reid. One is when the saved my life during/after a widow maker heart attack... I had very prompt service."
— LocalityBiz user review"You better hope that you don't have any kind of emergency at night. The emergency room nurses are absolute terrible people."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Everything you need to know about primary, specialty care opening at the new Reid Health Connersville — Apr 9, 2026
- Reid Health Connersville opening dates | Connersville, Indiana — Mar 20, 2026
- Dr. Phillip C. Scott, DO - Family Medicine Doctor in Richmond, IN — May 14, 2026
- Reid Health Opens New Connersville Campus in Indiana - HCO News — Feb 10, 2026
- Kimberly A. Snyder, NP - Nurse Practitioner in Richmond, IN — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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